Under this REPLACEMENT plan.... upon having the microphone quit working on my headset, am I going to have to take the headset to a store (an hour and a half away) to have it REPAIRED?...Or call and have it REPLACED? null

Question

GeekSquadSupport · Accepted Answer

Hi there. Thank you for reaching out about this. Ideally, we'd normally have you head into the store. However, we understand the circumstances and distance you are from the store. I'd recommend calling them and seeing if there's a way we can work out shipping your headset over while we mail you a replacement. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.

Answered by GeekSquadSupport 4 years ago

Michaelangelo · Answer

Just bring it back to store for replacement

Bose123 · Answer

Unfortunately BB need to have the damage product to replace if it can't be repaired.

pondhs · Answer

Yes you have to take it to the store and they will give you in store credit and you can buy whatever you want.

Kj2010 · Answer

No I’m sure you can do everything by phone and feel squad will get you taken car of

“Under this REPLACEMENT plan.... upon having the microphone quit working on my headset, am I going to have to take the headset to a store (an hour and a half away) to have it REPAIRED?...Or call and have it REPLACED?”

1-5 of 5 Answers