A:AnswerHi. This is Katrina from TracFone Wireless. For Unlimited Talk & Text Smartphone Plans, any unused data after your service end date will carryover to the next cycle as long as active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. For Basic/Classic service plans, any unused minutes, texts and web/data will not expire as long as any Tracfone service plan is active and in use within any six month period.
A:AnswerHi. This is Katrina from TracFone Wireless. Yes, you can add one of our unlimited plans. You will keep your current benefits. None of it will be lost. Also, the current expiration date will be extended by 30 additional days when you add the new Unlimited Talk & Text plan. You can use your previous benefits once the Unlimited Talk & Text plan expires.
A:AnswerTracFone sells an International Calling Card for $10.00 with no expiration as long as active service is maintained. Calls to Canada are 1 cent per minute according to their web site. Other countries call rates vary.
A:AnswerHi. This is Robert from TracFone Wireless. Our unlimited plans offer unlimited airtime for calls, texts and a fixed amount of data for 30 days. To keep the service active and if you want to continue getting the unlimited airtime plan benefits, you need to refill your account after 30 days since your last redemption date. If you happen to purchase a Pay As You Go or Smartphone Only Plan before and you still have remaining airtime for calls, texts, data and some service days but you no longer want to purchase one of our unlimited plans, then you will use your previous airtime benefits automatically. If you have questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
A:AnswerHi. This is Wendy from TracFone Wireless. Yes, the $25 Smarphone Card will work with our flip phones since they're all Smartphones. Thank you for your inquiry.
A:AnswerHi. This is Cristy to TracFone Wireless. No. You can either get a new phone number or port your old active phone number once you activate the phone. Thank you.
A:AnswerHi. This is Cristy from TracFone Wireless. Yes. We have the $30 Unlimited Talk and Text with 3GB of data for 30 service days. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerHi. This is Cristy from TracFone Wireless. Yes, you can. You will also need to purchase/have a TracFone Bring Your Own Phone T-Mobile compatible SIM Card. To activate your service, text the word BYOP to 611611. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. With TracFone’s Bring Your Own Phone program, you can get TracFone service on your current phone as long as it is compatible with our BYOP program. Compatible phones include: GSM unlocked phones, AT&T compatible phones, T-Mobile compatible phones, Verizon compatible phones, and some other CDMA technology compatible phones. For more information, please text BYOP to short code 611611 or copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Wendy from TracFone Wireless. The LG Journey phone is a Smartphone. The service plan you purchased is correct. Thank you for your inquiry.
A:AnswerHi. This is Janet from TracFone Wireless. Yes. The $30 Smartphone card will when added to a flip phone, branded or BYOP, that is compatible with our upgraded network. Have a nice day.
A:AnswerHi. This is Cristy from TracFone Wireless. Yes, you are correct. The TCL LX is a Smartphone device and you can buy any of our Smartphone plans. Thank you.
A:AnswerHi. This is Cristy from TracFone Wireless. We currently do not have a service card/plan with more than 3GB of data. However, we will keep it in mind for future development plans. Thank you.
A:AnswerHi. This is Arianne from TracFone Wireless. Yes, it will automatically pick up your auto-refill even if you added the $30 Unlimited Talk & Text Plan. Also, your unused data from the unlimited plan will not carry over if you failed to add another unlimited talk and text plan.To carry over the unused data, you must redeem another unlimited plan.
