Questions & Answers

Q: QuestionDoes this plan cover accidental damage?

• A:Answer This plan from Geek Squad does cover accidental damage.

Q: QuestionIs this protection plan an enhancement to the manufacturer's warranty?

• A:Answer This protection plan enhances your manufacturer warranty and covers unexpected issues.

Q: QuestionWhat kind of protection does this plan offer?

• A:Answer This protection plan enhances your manufacturer warranty and covers you for unexpected issues.

Q: QuestionHow long does the protection plan last?

• A:Answer The protection plan has a term length of 36 months.

Q: QuestionHow can I get a paper copy of my 2 year Accidental Geek Squad Protection plan please? I don't have a printer, and the portable dvd player is a Christmas present for my grandson.

Asked 4 years ago by Anonymous.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer If you have a Best Buy Rewards card, they should have all your receipts on file. Otherwise, if something happens to his DVD player, he can just take it to any Best Buy and they will scan the bar code and your information with the protection plan will show up on their computers.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionI have a 65in LG Nano TV . And I was told that you guys have a accidental insurance on TVs. Is that true

Asked 4 years ago by Terry.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer Hi Terry. Thanks for reaching out about this! Currently, the Geek Squad Protection that covers TVs does not include accidental damage. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any further questions, please let us know!

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionWhat does this warranty cover? Will it cover damaged caused by a child?

Asked 7 years ago by Anonymous.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer My understanding is that yes... if your child accidentally drops something and it breaks, it would be covered. I've always had an easy time with Geek Squad honoring the protection plans I've bought when I've needed them!

  Answered 4 years ago by MomOf3

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