Questions & Answers

Q: QuestionDoes Roku update their software on this TV?

Asked 7 years ago by Nibs.

• A:Answer Yes. It is updated automatically.

  Answered 7 years ago by DebDellVerified Purchase

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Q: QuestionWhat the dimensions?

Asked 7 years ago by Anonymous.

• A:Answer The model dimensions are: Product Height With Stand 22 inches Product Width 34.7 inches Product Depth With Stand 9.1 inches Product Height Without Stand 20.5 inches Product Depth Without Stand 2.6 inches Product Weight With Stand 16.8 pounds Product Weight Without Stand 15.9 pounds.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHi, would it work in Hong Kong ?

Asked 7 years ago by Thunder.

Q: QuestionWhat is the code I need to program my DIRECTV remote to operate this TV

Asked 7 years ago by JAAA.

• A:Answer I had to go to my DirecTV account and they will give you an activation code. Just follow the direction for activation. It was very easy.

  Answered 7 years ago by moranrVerified Purchase

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Q: Questionwhat is the weight of the 39" led 1080[ smart hdtv rook tv

Asked 7 years ago by connie.

• A:Answer I believe it's weight is 8 lbs (very light).

  Answered 7 years ago by SmartyPantsVerified Purchase

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Q: QuestionHow can i change tje channels without the remote control

Asked 7 years ago by Anonymous.

• A:Answer Hello, thank you for choosing this Roku TV. In response to your inquiry, you can download the free Roku mobile app (iOS or Android), which will work as a second remote and will provide you more features and functionality. Deneb M.- Insignia Support.

  Answered 7 years ago by InsigniaCustomerSupport

  
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Q: Questioni am taking my tv off the wall and on to the dresser , missplaced the screws for the base of the tv ? What size are the screws so i could stand my tv up ?

Asked 7 years ago by dedewebb24.

• A:Answer According to the manual (link follows) the base screws are "M4 type (24 mm length) (4 pcs)" The following link takes you to the Insignia page. Scroll down to the "support and downloads" tab and download the User Manual (not the Quick Setup guide). See page 88 for the detailed specs including the base screw description. "https://www.insigniaproducts.com/pdp/NS-39DR510NA17/4863802"

  Answered 7 years ago by BonnieB

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Q: QuestionCan I hook up my Ethernet cord to this TV

Asked 7 years ago by Phil.

• A:Answer No, this smart TV does not have an Ethernet port.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow can i power my tv on with out remote

Asked 7 years ago by Manda.

• A:Answer you can't

  Answered 7 years ago by jokerVerified Purchase

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Q: QuestionI purchased 1080 LED TV Insignia Roku 39 and it contnues to tell me that I dont have iternet thru my cable which is hooked up. says no signal even when hooked direct or thru my box. have there been any technical problem with this set.?

Asked 7 years ago by Buck.

• A:Answer Internet is wireless only. You must be hooking up only you cable aux. that is for tv broadcast not internet.

  Answered 7 years ago by ToussVerified Purchase

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Q: Questionhow do i get the manual

Asked 7 years ago by Anonymous.

• A:Answer You can go online and do a search for the manual and should find a PDF version easily.

  Answered 7 years ago by WillDVerified Purchase

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Q: QuestionI have an issue with the tv where it keeps popping up telling me to download and app on my phone ? How do I have the pop up stop ?

Asked 7 years ago by Izzy.

• A:Answer Download the app

  Answered 7 years ago by Brandon

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Q: QuestionDo I need a streaming stick with the Roku smart tv?

Asked 7 years ago by Tim.

• A:Answer No. The Roku is built right in to the tv. No need for extra equipment.

  Answered 7 years ago by KarinVerified Purchase

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Q: QuestionI was wanting to know the exact measurements of this 39 inch tv. I’m putting it in a wall cabinet. Need width and height

Asked 7 years ago by Newtv.

• A:Answer The television dimensions with the stand are 22 inches x 34.7 inches x 9.1 inches.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this TV have a Wake setting, meaning can I have the TV turn on in the morning at a time I select?

Asked 7 years ago by Alarm.

• A:Answer No, only a sleep timer.

  Answered 7 years ago by virtualproofVerified Purchase

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Q: QuestionDoes this TV have a screen fit display option?

Asked 7 years ago by KawaiiDrum.

• A:Answer Yes, just press the * button and you will find the settings.

  Answered 7 years ago by Angel107Verified Purchase

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Q: QuestionWill this TV update to the version 8.0 Roku software, or remain on version 7.0 ?

Asked 7 years ago by What.

• A:Answer It updates automatically. Mine has ver 8.

  Answered 7 years ago by DebDellVerified Purchase

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Q: QuestionCan I put this tv on my Burua it's like 33 inches long ways and like20 sideways

Asked 7 years ago by John.

• A:Answer Yes, it would fit.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat Is the width of just the stand? I am trying to figure out if my current table I use for the TV is wide enough to accommodate the legs of the stand. Thank you!

Asked 7 years ago by JH.

• A:Answer It has two feet rather than a single stand, and at the widest point, it’s 26 1/2 inches

  Answered 7 years ago by C42tamVerified Purchase

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