Questions & Answers

Q: QuestionWhen used as a digital photo player, will the images on the USB play in a loop or does I stop and wait for you to hit play again?

Asked 8 years ago by John.

• A:Answer You can set them to play in a loop or just 1 complete cycle, and you can also set them on a shuffle in a loop if you want to use it for screen saver purposes

  Answered 8 years ago by MichelleRynsaiVerified Purchase

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Q: QuestionCan I direct connect internet signal if my WiFi isn’t in a strong enough range?

Asked 8 years ago by Matt.

• A:Answer Yes you can

  Answered 8 years ago by Tricky89Verified Purchase

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Q: QuestionWhen does the cyber sale end on this TV?

Asked 8 years ago by PotentialBuyer.

Q: Questionwill this tv let me hook up wireless speakers with bluetooth?

Asked 8 years ago by Katronk1.

• A:Answer Yes, and it is very simple to do so. Just follow the instructions that came with TV.

  Answered 8 years ago by TonyVerified Purchase

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Q: QuestionHey guys i just got my tv an the mount holes come with 4 small screws im assuming you screw off to get access to mount holes now my problem is the other 4 screws that are longer in the separate pack which ones are used to mount ??

Asked 8 years ago by Flows.

• A:Answer You must use m4 screws with this tv

  Answered 8 years ago by BuckeyeVerified Purchase

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Q: QuestionI tried share videos from youtube from my cell and I couldn't. someone can help me?

Asked 8 years ago by bea81.

• A:Answer You could download and use iWebTv app from App store, the app is used to cast videos from any website to Roku TV.

  Answered 8 years ago by gowthamjsVerified Purchase

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Q: QuestionDoes this tv get channel like Nickelodeon and Disney and all of channels i get from Verizon or do i need to hook up my cable box?

Asked 8 years ago by Austin.

• A:Answer Yes, I can get Nickelodeon, Disney, PBS, and a lot of other channels for kids without the FIOS cable box. You do need to activate each channel with your FIOS account via a computer so it helps to have a laptop nearby when downloading the channels.

  Answered 8 years ago by grandpajeff

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Q: QuestionI set up my tv yesterday and watched it all day, today while watching I lost connection to my network!...my network is working just fine but my Roku tv won’t show any available networks any ideas?????

Asked 8 years ago by Mac27.

• A:Answer Unplug the TV from the wall and plug back in. I had the same problem. Researched a lot on the internet and found on a Insignia blog this is a known problem on some of their TVs. Yours and mine are the unlucky ones. I took my TV back for a full refund after about two weeks and bought another brand for the same price using Best Buy price match. Best Buy handled with no hassle.

  Answered 8 years ago by jimretVerified Purchase

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Q: Questionwhat are the overall outside dimensions of this television--height and width?

Asked 8 years ago by pattijerry4885.

• A:Answer The dimensions are without the stand are 20.5''H x 34.7''W x 2.6''D.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this tv have a built in DVD player

Asked 8 years ago by Rolltide85.

• A:Answer No it does not.

  Answered 8 years ago by HeavenlyVerified Purchase

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Q: QuestionWhen will you hand more insignia 39 or 40 inch smart tv's available? Thank you

Asked 8 years ago by Djsp.

• A:Answer They have them on sale now for $199.00

  Answered 7 years ago by KelaVerified Purchase

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Q: QuestionWhat r this tvs dimentions. Insignia 39" smart. Doorbuster

Asked 8 years ago by Iamkk.

• A:Answer Width 34.7 inches Product Height With Stand 22 inches Product Depth With Stand 9.1 inches Product Height Without Stand 20.5 inches Product Depth Without Stand 2.6 inches Product Weight With Stand 16.8 pounds Product Weight Without Stand 15.9 pounds

  Answered 8 years ago by jeff

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Q: QuestionMy modem and router is in 1 room w a HDTV set up. I wish for this tv to be set up in a separate room by wifi. Will i need another long HDMI cable for it to be HiDef picture n sound for roku or streaming or is HighDef already installed in this TV?thanx

Asked 8 years ago by PowerGlove.

• A:Answer I think hd is already there in tv.

  Answered 8 years ago by RahulVerified Purchase

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Q: QuestionWhat are he parental controls like? Can you stop children from access to YouTube or Netflix if they have the WiFi password?

Asked 8 years ago by Scottisbromo.

• A:Answer Yes bc every time they want to watch the need parental permission and you'll have to put in the password

  Answered 8 years ago by ConcernedVerified Purchase

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Q: Questionis it easy to mount on the wall and will it use any mount?

Asked 8 years ago by Anonymous.

• A:Answer This TV uses VESA Wall Mount Standard 200mm x 200mm pattern. There are many mount's that can be used, but not all. This Rocketfish one is an example of what will work. Though be mindful that there's different options in mounts. Like how adjustable they are as far as tilting and such. Mounting the mount on a wall requires drilling into studs. Be confident you know what you're doing before attempting this on your own. Otherwise, Best Buy offers a TV Wall Mounting service. I suggest hiring a pro if you're the least bit unsure.

  I would recommend:

  • 

    Rocketfish™ - Tilting TV Wall Mount for Most 32"-90" TVs - Black

    User rating, 4.69 out of 5 stars with 22042 reviews.

    (22,042)

  Answered 8 years ago by Jeff

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Q: QuestionDo you have to have roku to use this? I have a Netflix subscription and want to be able to use that only

Asked 8 years ago by Penny.

• A:Answer You do need to register a Roku account but it is free. Then download the netflix app and you can use netflix. I use Netflix, hulu, and directTV on it. It works great!

  Answered 8 years ago by kramerVerified Purchase

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Q: QuestionDoes chromecast work on this?

Asked 8 years ago by Doug.

• A:Answer I tried and had it work off and on. Although I was using power from USB. Have not tried plug in chromecast to power directly.

  Answered 8 years ago by Cgh101Verified Purchase

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Q: Questionhow wide is the 40 in tv.

Asked 8 years ago by car707.

• A:Answer The width is 34.7''.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionManual for NS-39DR510NA17 doesn't come up but it looks like all the scam artist have it if you download their buggy software. How can I get the manual?

Asked 8 years ago by Lance.

• A:Answer I searched "NS-39DR510NA17 pdf" in google and found this https://files.bbystatic.com/ggtHBMC0lZ4RXLqQBiMA2g%3D%3D-NS-39DR510NA17_16-0747_WEB_V2_EN_Final%2Blr.pdf

  Answered 8 years ago by Pyro

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