Questions & Answers

Q: QuestionI would like to connect this TV to my router via an Ethernet cable. I used a USB to Ethernet adapter and plugged that into the USB port in the TV, but the TV doesn’t seem to recognize this wired connection.

Asked 5 years ago by skeith14.

• A:Answer Cable guy set mine up. Worked fine for about 15 months then started having problems connecting, then wouldn't connect at all. Now after cable company couldn't figure it out, the manufacturer couldn't figure it out and with no where left to go, I figure it's a wrap. Will do what my granddaughter did when she went through this same problem with hers, buy either the Roku box or Fire stick until I can replace it. You can bet I won't buy another of this brand though! Sorry I couldn't help but thought you should know what could happen.

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  Answered 5 years ago by SmartNow

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Q: QuestionThe power light is blinking the whole time the TV is on, why is this happening? It just started to do this...TV is now 1.5 years old. Please advise

Asked 5 years ago by Moes.

• A:Answer Have you tried just unplugging it for a few minutes?

  Answered 5 years ago by chuckem

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Q: QuestionRemote of the above tv image model faulty, I don't know if the company can be of assistance of giving another one, 39" class. Thanks

Asked 5 years ago by TJ.

Q: QuestionCan you set up Bluetooth with an insignia tv

Asked 5 years ago by Hello.

Q: QuestionWhat is the normal height of a 39 inch TV

Asked 6 years ago by Sam.

• A:Answer This Insignia 39" TV is 20" inches in height by 34 3/4" inches in length.

  Answered 5 years ago by Jeff

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Q: QuestionI am trying to buy a game off the TV and it says I need to go to the browser and do something through Amazon but I'm not sure where the browser is on my Insignia Fire TV smart TV

Asked 6 years ago by Trish.

Q: QuestionHow do i get the tv to connect to my bluetooth on my phone ?

Asked 6 years ago by Tttttttttt.

• A:Answer I dont think it has built in bluetooth support. If you have an Android you can use smart view or smart things.

  Answered 6 years ago by bless23

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Q: QuestionHave a Insignia NS-39DR510NA17. Want to connect Cat5 cable from wall. Could not find Cat5 socket on TV. What type of interface device do I need

Asked 6 years ago by Patbb.

Q: QuestionAm I able to download the YouTube live TV app on my Insignia TV?

Asked 6 years ago by BKB1.

• A:Answer Yes, through the Roku channel store

  Answered 6 years ago by Retro

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Q: QuestionWHAT APP IN GOOGLE PLAY WILL WORK FOR THIS MODEL

Asked 6 years ago by ARBY.

Q: QuestionI CAN NOT GET A SIGNAL TO MY X BOX ONE WITH ANY HDMI CABLES

Asked 6 years ago by MELI.

• A:Answer Reconnect your XBox to your old display and check the output settings.

  Answered 6 years ago by T101

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Q: QuestionWhat are the screw sizes for the TV Stands? I had this mounted on the wall but now I need the stands and lost the screws. What size screws do I need?

Asked 6 years ago by travis51239.

Q: QuestionI lost my remote how do I get another one. I can turn on the TV but cant change channels or inputs ? Help pls

Asked 6 years ago by Gooo.

• A:Answer Try using mobile roku remote application which is almost similar to remote. Go for a remote in amazon it’s costing very less make sure your TV model is supported by the remote.

  Answered 6 years ago by Aris

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Q: QuestionHello is my insignia 24" LCD HDMI TV/DVD combo compatible to run through bluetooth through my Galaxy s10 E to mirror a movie from cellphone to tv

Asked 6 years ago by Jessica.

• A:Answer Yes, this TV is can mirror your phone screen.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI just bought a 39” Insignia Smart tv today. 4/27. Why does the screen flash on and off like a strobe light. If I leave the station and go back in the flashing stops. So annoying on what I thought was a pretty good tv.

Asked 6 years ago by Hawkeye.

• A:Answer Haven't had this problem before. I would recommend calling the Geek Squad

  Answered 6 years ago by MeMe

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Q: Questioni have a 39in insingnia smart tv,i want to hook up iup want to hook it up to eathertnet,does it have a eathernet hook up,

Asked 6 years ago by mel.

• A:Answer Nope. It doesnt. Only hdmi or wifi

  Answered 6 years ago by SushilG1309Verified Purchase

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Q: QuestionDoes it have an On and off button or do you need to use the remote?

Asked 6 years ago by Mik.

• A:Answer Needs a remote

  Answered 6 years ago by AmarVerified Purchase

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Q: QuestionMy insignia tv won't pair with my sony bluetooth headphones

Asked 6 years ago by Rick.

• A:Answer Check the specs because I found the Roku system within the TV is not compatible with a few things and different apps. That just might be the problem Sony vs Roku?? Lol

  Answered 6 years ago by ShaShaVerified Purchase

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Q: QuestionI want to put my tv on its stand instead of the wall. But the legs don't seem to fit. What are they supposed to look like?

Asked 6 years ago by Help.