Questions & Answers

Q: QuestionI'm having an issue with people randomly connecting to my Bluetooth in our retail space. Kind of annoying when spa music is playing and then it gets replaced by explosions and stuff from somebody's game on their phone. Anybody know how to turn off the BT

Asked 8 years ago by Biz0wner.

Q: QuestionI have the Samsung UN55KU6500 55" Curved Smart UHD 4K 120 Motion Rate TV could I use this samsung 3d blu ray player with it? Will 3d blu rays be viewed in 3d paired with the glasses,even though my tv is 4k. Will it still work properly?

Asked 8 years ago by ani63.

• A:Answer I have a same set up at home , this tv does not support 3D , so you cannot watch 3d movies with is set up, if you want to watch 3d movies ,buy a converter that will turn your standard tv 3D. like this Samsung UN55KU6500 55" Tv < - > 3D converter < - > samsung 3d blu ray player. i tried with 3d video wizard, it's good but no so great.

  Answered 8 years ago by Abufa

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Q: QuestionI purchased this system about a 2 months ago and everything was working fine. Sound was great. Suddenly the subwoofer isnot working and one of the five speakers is not working. no sound coming from either of them. can you offer some advice on what to chec

Asked 8 years ago by oldestcity.

• A:Answer The first thing to check are the wire connections at the speaker and at the player.

  Answered 8 years ago by BnevVerified Purchase

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Q: QuestionHow long are the wires?

Asked 8 years ago by Kingpatch.

• A:Answer Long enough to wrap around my whole bedroom .

  Answered 8 years ago by StefL89Verified Purchase

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Q: Questiondoes a bluetooth connected device play in the 5.1 surround sound or through only the front right and left?

Asked 8 years ago by ddcatfan.

• A:Answer I wondered that myself. I can say that has been our experience with the system. We connect our TV via Bluetooth currently and only get sound from the front. We have a digital audio cable but can't seem to get it to work between the receiver and tv.

  Answered 8 years ago by GraphicschykVerified Purchase

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Q: QuestionWill this systen work for watching cable tv? Or any other source of media like say, a ps4 or amazon firestick? Would like to watch tv with surround sound but cant find any that work.

Asked 8 years ago by Bbbbb.

• A:Answer Yes, the system will work with cable TV (depending on your cable box). It does not have a coaxial cable input, but many cable boxes have several other output options. I don't believe most cable TV channels broadcast with a surround sound signal. So you probably won't get the surround effect. You may be able to get all of the speakers to make sound, but not the same as if you were watching a DVD or Blue-Ray that has surround sound. With Chromcast, Firestick, PS4, etc. once again surround sound is in the media you are watch and less the device its coming from. However, I don't believe any streaming service utilizes surround sound (I may be wrong about streaming services, but I'm pretty sure it would be a premium service if they do stream surround). Some PS3 & 4 games are surround sound compatible, but not all of them. It should say on the game case.

  Answered 8 years ago by BuyerVerified Purchase

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Q: QuestionCan you make it work with video games systems and tv. Instead of just worong on the DVD player.

Asked 8 years ago by Anonymous.

• A:Answer There's only one hdmi port forro this so if your running one thing and wanna add something g else you'll have e to continually change the cord. Not enough hdmi hook ups if you ask me. I returned mi e

  Answered 8 years ago by DeMeia96Verified Purchase

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Q: QuestionWhat size audio optical cable will i need to connect my tv which is an Emerson? Is it circle or square? I purchased a Rca brand and the back jacks didnt match the back of my Tv. Please help

Asked 8 years ago by Pleasehelpme2.

• A:Answer Check the manual for your TV. If it supports RAC (Reverse Audio Channel) then you don't need the optical cable. RAC routes the TV's audio to the home theater over the same HDMI cable which routes video from the home theater to the TV. All HDMI cables are legally required to support RAC per the licensing agreement.

  Answered 7 years ago by JMark235

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Q: QuestionI have and older AM/FM receiver that has the old RCA connections. Can I hook up my receiver to this Samsung theater system?

Asked 8 years ago by Anonymous.

Q: QuestionIs an external amp/receiver needed?

Asked 8 years ago by Anonymous.

• A:Answer It really just depends how new/old your TV is.

  Answered 8 years ago by MeiMeiVerified Purchase

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Q: QuestionIs this system compatible with a Sony Bravia smart tv?

Asked 8 years ago by help.

• A:Answer Yes, as long as your TV has HDMI input or digital optical input (which you most likely do).

  Answered 8 years ago by khangVerified Purchase

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Q: QuestionHow important is internet connection if your TV is smart and already has internet connection

Asked 8 years ago by Cam.

• A:Answer The only reason you would need an internet connection is to stream content from the internet. If your TV does this then you don't need it. With that said, You may not be able to utilize the speakers that come with this system when streaming from the TV.

  Answered 8 years ago by BuyerVerified Purchase

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Q: Questionis this system compatible with my Samsung UN55F800BF Smart TV? Will I be able to turn on /off my TV / Verizon cable box & the sound system with the remote that is supplied?

Asked 8 years ago by Phil.

• A:Answer I doubt it. That usually requires something called an ARC HDMI port. I don't believe this support that feature.

  Answered 8 years ago by BuyerVerified Purchase

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Q: QuestionWere can I fine a wirelessl blue ray home theater system?

Asked 8 years ago by Faith.

• A:Answer Best Buy

  Answered 8 years ago by sharonVerified Purchase

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Q: Questioncan I plug a USB in and see a movie?

Asked 8 years ago by Anonymous.

• A:Answer This was one of my initial questions prior to buying this unit, There's a slot in the front of the unit where you can plug in usb devices to play Music, Photo, or Videos.

  Answered 8 years ago by MrDreVerified Purchase

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Q: QuestionWhat do you think of the sound quality?

Asked 8 years ago by JOSHUA.

• A:Answer its pretty good I have it in my bedroom and have had not issues its something for a smaller room

  Answered 8 years ago by CarlsonVerified Purchase

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Q: QuestionCan I buy a replacement set of wires for the speakers?

Asked 8 years ago by masek91.

• A:Answer Yes, you can use speaker wire to extend the location of your speakers. I bought extra cable at Frys Electronics, but you can buy at Best Buy or Home Depot as well.

  Answered 8 years ago by DanielVerified Purchase

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Q: QuestionHDCP 2.2 capability?

Asked 8 years ago by Beth.

Q: QuestionDo I have to buy a receiver separately to use this?

Asked 8 years ago by KissShane.

• A:Answer No

  Answered 8 years ago by gadgetloverVerified Purchase

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