A:Answer Don't do it. Dealing with GeekSquad has been a total nightmare. Here is my experience:
Its been 6 weeks now that I've been waiting for my TV to be fixed, which was finally supposed to be fixed in 3 days. Unfortunately, Best Buy/Geek Squad just canceled on me again for the 4th time, now pushing back the approximate part arrival date to another 2 weeks from now. So it'll be at least 2-3 months before I actually get this fixed, if they don't cancel on me for a 5th time.
This is an absolute joke. I've bought $10,000-20,000 of TVs, appliances, laptops, GPUs, etc from Best Buy over the years, and I almost always get the GeekSquad protection plan.
This will be the LAST time Best Buy/Geek Squad gets my business. And people wonder why Best Buy is struggling, while their competitors like Amazon are dominating them. I am a reasonable person, I am willing to wait a reasonable amount of time. But making someone wait 2-3 months for a repair is totally unethical and horrible customer service.
