A:AnswerThis model has 4GB onboard memory and an 8GB stick for total of 12GB. Onboard memory is not upgradeable and the slot with the 8GB will support up to a 16GB memory stick, DDR4 2400 SO-DIMM.
A:AnswerThe refurbished products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI provides warranty service and support for the recertified products. Contact information should be included in box with the computer.
