A:AnswerThe laptop I received basically looked like new. The packaging didn't and the cord definitely appeared to be used but that's okay. The unit worked as expected and cosmetically looked brand new. I purchased a refurbed Acer - 2-in-1 15.6" Refurbished Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce 940MX - 256GB SSD - Steel gray
A:AnswerAcer does not offer extended warranties for recertified or refurbished products. You might check with Best Buy to see if they offer extended extended warranties for these devices.
A:AnswerWhile there is one memory slot on the mainboard it is not considered user accessible because the bottom case assembly and battery must be removed to access that slot. If you are very familiar with dismantling laptop products you could certainly try it but it is not recommended.
A:AnswerThis has 4GB onboard and one slot that supports up to 12GB for max total of 16GB memory. Please note that slot is not considered user accessible since the bottom case and battery must be removed to access the slot.
A:AnswerThere could be a number of reasons it was recertified-some are demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified.
