Questions & Answers

14 Questions & 12 Answers
1-10 of 14 Questions

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  • Question
    Can i go into best buy and buy this laptop from the store?   (1 Answer)

    By Shirro January 20, 2017.

    Answers
    • Best 
      Answer

      Please click on the "Check Stores" button above the price on the product page to find out if this model is in a store near you.

      By CommunityAnswer January 21, 2017.

    • Question
      Why does it keeps saying unavailable for store pickup and then 4 days later it says available and keeps switching?   (1 Answer)

      By P January 16, 2017.

      Answers
      • Best 
        Answer

        That just mean it is out of stock. Try another store near you.

        By Tabby January 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can this laptop run the elgato hd60 for two or three years?   (1 Answer)

      By ikam May 18, 2017.

      Answers
      • Answer

        Acer has not tested this device on our products. We suggest you post your question on the Acer community forum at community.acer.com. This is a very good peer-to-peer forum for questions and answers on Acer products.

        By TeamAcer May 18, 2017.

      • Question
        Is RAM Expandable to 16 GB?   (1 Answer)

        By Jugal May 4, 2017.

        Answers
        • Answer

          This model has two memory slots, each supporting 2 / 4 / 8 / 16 GB memory sticks for a max total of 32GB memory. Memory type is DDR3L 1600 SO-DIMM.

          By TeamAcer May 5, 2017.

        • Question
          Is it possible to add a Hard Drive in the system ? Size 2.5 inches?   (1 Answer)

          By Peter April 23, 2017.

          Answers
          • Answer

            You can install a 2.5" SATA drive in the SATA slot. Please note that the bracket and screws are not included with the system. Acer recently added an optional kit to allow users to install a SATA or SSD hdd in the 2.5" bay. Here is the link: http://us-store.acer.com/42-gden7-sv1. Here is a link on how to install it as well: http://acer.custhelp.com/app/answers/detail/a_id/43054

            By TeamAcer April 24, 2017.

          • Question
            Can u add a 1 tb hdd in ? If so, what would be the size of the hdd?   (1 Answer)

            By Bob April 23, 2017.

            Answers
            • Answer

              You can install a 2.5" SATA drive in the SATA slot. Please note that the bracket and screws are not included with the system. Acer recently added an optional kit to allow users to install a SATA or SSD hdd in the 2.5" bay. Here is the link: http://us-store.acer.com/42-gden7-sv1. Here is a link on how to install it as well: http://acer.custhelp.com/app/answers/detail/a_id/43054

              By TeamAcer April 24, 2017.

            • Question
              Can the OS be downgraded to Windows 7? I need to run Sketchup 2014 on it.   (1 Answer)

              By Mai April 2, 2017.

              Answers
              • Answer

                No, the OS cannot be downgraded to Wndows 7.

                By CommunityAnswer April 3, 2017.

              • Question
                is there any warranty with this?   (0 Answers)

                By simes December 27, 2016.

              • Question
                Does it have an Ethernet connection?   (1 Answer)

                By Anonymous December 26, 2016.

                Answers
                • Answer

                  Yes, the laptop does have an ethernet connection.

                  By CommunityAnswer December 26, 2016.

                • Question
                  Can you play overwatch at 1080p at medium settings with over 30 fps   (0 Answers)

                  By Anonymous December 17, 2016.

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