Questions & Answers

Q: QuestionWhat is the screen size of this laptop?

• A:Answer This Acer Chromebook has a 15.6 inch HD display screen.

Q: QuestionDoes this Acer Chromebook have a numeric keypad?

• A:Answer Yes, this Chromebook does have an integrated numeric keypad.

Q: QuestionHow much RAM does this Acer Chromebook have?

• A:Answer This Acer Chromebook comes with 4GB of LPDDR4 RAM.

Q: QuestionWhat kind of wireless connectivity does this Chromebook have?

• A:Answer This Chromebook comes with Intel Gigabit Wi-Fi and 802.11ac wireless antenna with 2x2 MU-MIMO technology.

Q: QuestionWhat type of storage does this Chromebook have?

• A:Answer This Chromebook uses a 64GB eMMC storage drive.

Q: QuestionWhich processor does this Chromebook use?

• A:Answer This Chromebook uses an Intel Celeron N4020 Dual-Core Processor.

Q: Question1) What is the year of manufacture? 2) Does it have an HDMI port?

Asked 2 years ago by halfbreedgolf.

• A:Answer If you look at the specs you will see that it says year of release 2023. And I see nothing in the specs about an HDMI port.

  Answered 2 years ago by Anonymous

  Helpful (24)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the AUE date for the acer 315?

Asked 2 years ago by Flad.

• A:Answer Greetings from the Intel team. Thank you for your question. Based on the information provided by Google Help Center, the Acer - Chromebook 315 model CB315-3H-C69K will keep receiving automatic updates until Jun 2029. Google Help Center: https://support.google.com/chrome/a/answer/6220366?hl=en#zippy=%2Clenovo%2Cacer For detailed information about the Intel® Celeron® N4020 processor, visit: https://ark.intel.com/content/www/us/en/ark/products/197310/intel-celeron-processor-n4020-4m-cache-up-to-2-80-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 2 years ago by Intel team

  
  Helpful (12)Unhelpful (0)ReportAnswer this question

Q: QuestionThe specifications say the processor speed is 2.8 GHz but the Acer website says the processor for this model has a speed of 1.10 GHz, which is correct? Thanks!

Asked 1 year ago by Mike.

• A:Answer Greetings from the Intel team. Thank you for your question. Based on the desktop's system specifications provided on the Retailer's website, the Acer - Chromebook 315 comes with the Intel® Celeron® Processor N4020, which has a processor base frequency of 1.10 GHz and a burst frequency of 2.80 GHz. Burst Frequency provides on-demand, higher performance for very short intervals, meaning that the processor automatically will burst its Base Frequency (1.10 GHz) up to reach the Burst Frequency (2.80 GHz) to maintain a smooth performance on demanding software (high load). For detailed information about the Intel® Celeron® Processor N4020, visit: https://ark.intel.com/content/www/us/en/ark/products/197310/intel-celeron-processor-n4020-4m-cache-up-to-2-80-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 1 year ago by Intel team

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have an automatic antivirus protection or does it manually need to be downloaded and installed?

Asked 2 years ago by Rylee.

• A:Answer Unlike a Windows laptop, Chromebooks do not need antivirus protection because you cannot download or run .exe files on these devices. With that said, you should still be aware of malware, spyware or phishing attacks.

  Answered 2 years ago by TeamAcer

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come complete? or do i have to buy other parts to complete it?

Asked 2 years ago by aidan.

• A:Answer It is complete and ready to use once you set it up the first time out of the box.

  Answered 2 years ago by TeamAcer

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this touchscreen?

Asked 2 years ago by Ara.

• A:Answer This specific model is not touchscreen but there is one that is the exact same, but touchscreen but hasnt been in stock for a while now.

  Answered 2 years ago by MariaVVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questiondoes this have mirroring

Asked 2 years ago by Kilroy.

• A:Answer Yes it does

  Answered 2 years ago by JairoPVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionI have an older HP chromebook, when I buy a new one will all of my files, etc. be able to be transferred to the new one.

Asked 2 years ago by Barb.

• A:Answer Your files follow your log in, so with a new Chromebook to transfer your files from your old computer to your new Chromebook, you just need to make sure everything is backed up and saved in your Google account.

  Answered 1 year ago by TeamAcer

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionNeed some clarification. This particular model WILL run Google Play Store Android apps? It's not shown on the list that I found, and I need it to run Android apps. Thanks!

Asked 2 years ago by Leon.

• A:Answer YES IT WILL

  Answered 2 years ago by ChristinaCVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with the Operating system (OS)?

Asked 2 years ago by rt.

• A:Answer Yes, Chrome OS, an Android derivative.

  Answered 2 years ago by Anonymous

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this Chromebook compatible with STEAM? Am I able to download it and play games with it?

Asked 2 years ago by Nelson.

• A:Answer This model is not among those listed that support STEAM. Here is a link that you might find helpful: https://www.chromium.org/chromium-os/steam-on-chromeos/

  Answered 2 years ago by TeamAcer

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have a camera?

Asked 2 years ago by Chromebook.

• A:Answer Yes. All Acer laptops and Chromebooks include a built in web cam with mic.

  Answered 2 years ago by TeamAcer

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this chromebook be good for gaming? Thanks

Asked 2 years ago by Mer.

• A:Answer This computer is not ideal for long periods of gaming

  Answered 2 years ago by user236140

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)