Questions & Answers

Q: QuestionDoes it have windows 11 or 11 pro?

Asked 1 month ago by Cat.

• A:Answer This is a Chromebook that runs the Chrome operating system. These devices are not compatible with Windows operating systems. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionWhat is the Update Expiration date on the Chromebooks? I would like to purchase a reconditioned one but wonder if they have a new expiration date for updates.

Asked 1 month ago by PegsLegs808.

• A:Answer According to Google the AUE for the CB315-4H-C0BR Chromebook is June 2031.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionI am using windows on the acer I have now will I be able to transfer to this acer?

Asked 1 month ago by Windowswork.

• A:Answer Yes, you can transfer data from a Windows laptop to a Chromebook, primarily by using cloud storage like Google Drive or physical USB drives. Since Chromebooks are cloud-centric, the easiest method is to upload files from Windows to Google Drive and access them in the "Files" app on the Chromebook.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionIs this lap top good for college

Asked 1 month ago by Anonymous.

• A:Answer Yes, Chromebooks are excellent, budget-friendly options for college students who primarily need to write papers, browse, and use cloud-based applications like Google Workspace, notes, and Office 365.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionIs a Chromebook safe for online banking? Can my bank and investment accounts get hacked or am I safe using a Chromebook?

Asked 1 month ago by Bob.

• A:Answer Chromebooks are considered very safe for online banking and investment, offering, in some cases, better protection against malware than Windows or macOS devices. With built-in security like automated updates, sandboxing, and encrypted storage, the risk of a direct hack on the device is extremely low.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionDoes this computer come with windows 11

Asked 1 month ago by Anonymous.

• A:Answer No. Chromebooks run the ChromeOS and are not compatible with Windows operating systems. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.

  Answered 1 month ago by TeamAcer

  
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Q: Questionwhere is the speaker located

Asked 1 month ago by mimi.

• A:Answer The speakers are located on the underside of the chassis, near the front corners.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionI want to use this specifically for iTunes to back up my CDs. Would this have sufficient storage?

Asked 1 month ago by Anonymous.

• A:Answer This Chromebook has 64GB storage. Whether this is sufficient for backing up your CDs depends on the size of your music library, but for a large collection, it will likely be insufficient without external help. Please note that iTunes does not run natively on a Chromebook. It is highly recommended to use the Chromebook's built-in File app to rip CDs into a compressed format (like MP3) and store them on an external drive, then upload them to a music service like YouTube Music or Plex, which work better on ChromeOS. If you must use iTunes, we recommend using a Windows laptop.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionDoes this Chromebook have touchscreen

Asked 2 months ago by Larry.

• A:Answer No

  Answered 2 months ago by ScottSVerified Purchase

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Q: QuestionIs this Chromebook have a touch screen?

Asked 2 months ago by CharlesD.

• A:Answer No

  Answered 1 month ago by user321854

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Q: QuestionCan I burn a C/D to a thumb drive on this?

Asked 2 months ago by Sr.

• A:Answer No, you generally cannot burn (write) data to a CD/DVD directly on a Chromebook because Chrome OS lacks the native software and drivers for optical media writing.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionIf I order this is it bran new ?

Asked 2 months ago by Chris.

This question was asked about the related product: Acer - Chromebook 315 - 15.6" Full HD Laptop - Intel Celeron N4500 - 4GB LPDDR4X - 64GB eMMC - Protective Sleeve – - Silver

• A:Answer yea. im pretty sure they'd tell you its used otherwise.. if its not brand-new then you should make a refund and report that nothing on the product displayed it being used

  Answered 2 months ago by AbdayahY

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Q: QuestionCan this support daily gaming? If so, can it also download games? Can I also connect my email from my phone to this laptop? Does this laptop also use the same Google play store as a android phone would?

Asked 2 months ago by Unknown.

This question was asked about the related product: Acer - Chromebook 315 - 15.6" Full HD Laptop - Intel Celeron N4500 - 4GB LPDDR4X - 64GB eMMC - Protective Sleeve – - Silver

• A:Answer cant download games cuz its a Chromebook. you cant "chrultrabook" it either (changing the chromeos to windows os). if you tried that youd risk making the laptop completely unusable. you can connect your email to the laptop but i dont know if you could transfer your email to your phone.. youll probably just have to log into your email like you would on another device. and yea it does use the same google play store as an android phone, but it does lack a lot of certain apps so you would most likely not be able to have every app youd use on your phone.

  Answered 2 months ago by AbdayahY

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Q: QuestionDoes this support word

Asked 2 months ago by Anonymous.

• A:Answer Yes

  Answered 2 months ago by ScottSVerified Purchase

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Q: QuestionI purchased this for my 8-year-old grandson, but I did not purchase a warranty. It is already wrapped for Christmas. What is the process to purchase a warranty after purchase?

Asked 3 months ago by Warranty.

• A:Answer For extended warranties please refer to the Acer Store at this link: https://store.acer.com/en-us/acer-care-extended-service-plans

  Answered 3 months ago by TeamAcer

  
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Q: QuestionCan I use this laptop to do online courses?

Asked 3 months ago by Nicole.

• A:Answer I have not used this laptop for that purpose, but I do not see any reason why it could not be used for online courses.

  Answered 3 months ago by TexanSVerified Purchase

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Q: QuestionCAN YOU USE A S PEN WITH THIS LAPTOP? ASUS CX15 15.6 inch FHD IPS Chromebook Laptop Intel Celeron N4500 4GB RAM 128GB

Asked 3 months ago by KM.

• A:Answer its not touch screen so, unless youre using the pen on the touchpad, no.

  Answered 2 months ago by AbdayahYVerified Purchase

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Q: QuestionIs it Windows 11 0r 10 ?

Asked 3 months ago by BC.

• A:Answer neither... its chromeOS worse than both of those in my opinion

  Answered 2 months ago by AbdayahYVerified Purchase

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Q: QuestionCan I connect an external monitor?

Asked 3 months ago by Dude.

This question was asked about the related product: Acer - Chromebook 315 - 15.6" Full HD Laptop - Intel Celeron N4500 - 4GB LPDDR4X - 64GB eMMC - Protective Sleeve – - Silver

• A:Answer youd need to purchase a dongle for that because the laptop doesn't have a hole that supports that kind of connection

  Answered 2 months ago by AbdayahY

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