Questions & Answers

Q: QuestionNow that we have established the USB C port is Gen 2 , I have another question about its use . Will I be able to buy a USB C hub and boot into different Linux distributions using the said hub ? I am really considering this laptop .

Asked 5 years ago by shaester.

Q: QuestionCan You Stream Apex Legends From Your Xbox Using An Elgato and It Will Run Smoothly??

Asked 5 years ago by CoyoteKiller308.

Q: QuestionCan it run gta 5 smoothly

Asked 5 years ago by Abcd1234.

• A:Answer And pretty well on pretty high settings

  Answered 5 years ago by Ghijra

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Q: QuestionDoes this unit have a camera

Asked 5 years ago by Jack.

• A:Answer Yes, all Acer laptops include a web cam.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhy is the refreash rate on this laptop is 60? I saw the laptop on the official site of asus it said its 120

Asked 5 years ago by zen.

• A:Answer It is supposed to be 120 you might need to upgrade the Nvidia software to get that fixed if you aren't getting the full 120. Just click in the Nvidia icon on your desktop and make a account and then it it will download the latest version of the drivers and software. That should help the problem if not go into the Nvidia control panel and check to make sure all the setting are correct there. I hope this helps.

  Answered 5 years ago by sampleguy

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Q: QuestionIs this the 2020 model also is there a Ryzen version of this laptop

Asked 5 years ago by Mynamjeff.

• A:Answer There is a Ryzen version and it is fast we got my wife one.

  Answered 5 years ago by sampleguy

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Q: QuestionIs the Display panel of 30 pins or 40 pins?

Asked 5 years ago by ferbuc.

Q: QuestionIs the USA model have 144hz or rgb keyboard or is that for the Rtx version When will the rtx verions come to USA ? And and will it have those thing??

Asked 5 years ago by Masonmc1208.

• A:Answer My US model has 60hz and red backlit keyboard, the others I dont believe have been released yet.

  Answered 5 years ago by xzfloydzx

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Q: QuestionThis laptop shows to have a white backlit keyboard in its pictures. Can the laptop be changed to have a red backlit keyboard? Thank you.

Asked 5 years ago by Ruben.

• A:Answer It comes ONLY with the Red backlighting.

  Answered 5 years ago by Wofford

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Q: QuestionI've seen in the reviews saying the keys are red backlit while it is shown to be RGB. Are the keys RGB backlit or red backlit?

Asked 5 years ago by Anonymous.

• A:Answer The one I have is Red. I was pretty upset when I opened the box. Im gonna go to a retail store to see if the display is RGB. Acer is known to release different models in different regions that are slightly different. The RGB model may also be reserved for the RTX versions that are not released.

  Answered 5 years ago by Meanpooh

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Q: QuestionCan you upgrade parts on the laptop?

Asked 5 years ago by Caseykane.

• A:Answer Yes. You can add a 2.5 inch drive and another NVME drive to the M.2 slot. Memory can also be added. 16 and 32 GB are good amounts to have in your machine, especially if you are video editing.

  Answered 5 years ago by Meanpooh

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Q: QuestionHis the cooling separate or is it together like 2018 models

Asked 5 years ago by Leon.

• A:Answer There are two fans sepetated on the left and right side of the laptop with more vents for better cooling

  Answered 5 years ago by Noah

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Q: Questionwhat model is the processor?

Asked 5 years ago by Anonymous.

• A:Answer It is I5-10300H.

  Answered 5 years ago by Danny

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Q: QuestionIs the screen 60 hz still or is 120 or 144.

Asked 5 years ago by Dyllan.

• A:Answer The Nitro AN517-52-52T3 supports up to 60hz refresh rate.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs there a place to insert a micro, or even a sd card for picture/file transfers??? and if not how i would i go about that if i need to do that with this computer

Asked 4 years ago by Anonymous.

• A:Answer I recently purchased an acer Nitro laptop as well... I did not see a port for card readers. it's a good idea, in general, to invest in a USB card reader/writer. They're pretty cheap and it works great with my laptop! I have one 'similar' to the one attached

  I would recommend:

  • 

    Energizer - USB 3.0/2.0 Memory Card Reader - Black

    User rating, 4.52 out of 5 stars with 87 reviews.

    (87)

  Answered 4 years ago by AngieVerified Purchase

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Q: QuestionCan this laptop run Fortnite smoothly?

Asked 4 years ago by DustyBuns11.

• A:Answer Don't have Fortnite, but having no problem running any game. Graphics card is pretty good, obviously not a top card at this price but I haven't seen any real issues. For under $700 and a 17" screen with 500GB SSD and expansion slot for more SSD and space for an HDD it's a great place to start. Can also put more memory in. Can't upgrade processor or graphics card though, if you could do that it would be awesome!!

  Answered 4 years ago by UKGamerVerified Purchase

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Q: QuestionDo I need for memory upgrade just add second unit or need to use New 2 (set) and take off installed by factory?

Asked 4 years ago by Alex.

• A:Answer This laptop has two memory slots, one is used by the 8GB memory it ships with. Each slot supports up to 16GB memory.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionCan I add 1 stick of 16gb RAM in the 2nd slot, for a total of 24gb ram? HyperX Impact 16GB 2933MHz DDR4 CL17 SODIMM

Asked 4 years ago by TammyB.

• A:Answer Yes, this laptop has two memory slots, each supporting up to 16GB.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionCan this laptop run Sony Vegas Pro 14 okay? And on the website it says something about a key chain

Asked 4 years ago by Slippy.

• A:Answer Don’t know about Vegas pro but I’ve ran doom , rage2 and many intense games and I’m impressed!

  Answered 4 years ago by KennethVerified Purchase

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