A:AnswerWhile Acer does not test many applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You can also contact the software vendor to see if they can provide information on compatibility with their software. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/
A:AnswerYes, you can use Word on a Chromebook. Here is a link that has more information on this you might find helpful: https://support.office.com/en-us/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad
A:AnswerThese products have a 90-day warranty against hardware defects. During your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed.