Questions & Answers

Q: QuestionDoes best buy install wired cameras on a 2 story home with a attic in the second floor Master bedroom/closet?

Asked 3 years ago by Arellano.

• A:Answer They dont install nathing

  Answered 3 years ago by None

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Q: QuestionAre the cameras waterproof?

Asked 3 years ago by lori.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Yes

  Answered 2 years ago by MichaelgSVerified Purchase

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Q: QuestionWhats the distance they will drive to do installation?

Asked 3 years ago by AA.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer I should drive no more than 3 miles

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionIs there a height limit on security camera installation

Asked 4 years ago by JP.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Nop

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionI have a swann camera system that is installed in an apartment building that I purchased. I believe it has 4 cameras. I need to know how it works.

Asked 4 years ago by john.

• A:Answer The operating manual for the camera system can be downloaded from the manufacturing company website at: https://us.swann.com/ Find or enter the product number and locate the owner's manual on the product page.

  Answered 3 years ago by TechSecurityVerified Purchase

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Q: QuestionDo you install cameras at a commercial property (hotel)

Asked 4 years ago by Amish.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer No

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionWhy am I being told by the online agent in the chat that the installation of 4 wired cameras and setup of NVR only cost $24.99 but the price shown on the website is way more?

Asked 4 years ago by john.

• A:Answer They told me that they did not have trained personnel to do the work and they canceled the order.

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionWhen installing camera system will the installation include a monitor if I have it installed at the same time?

Asked 5 years ago by OD.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Nop

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionWhat if my camera are wireless how much does it cost

Asked 5 years ago by Darryl.

• A:Answer Hi Darryl. Thanks for the question! Wireless camera installs will be much cheaper than a wired camera install. It just depends on how many you are looking to get set up. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDoes the store still offer the service of a employee coming to the buyers house and install the cameras

Asked 5 years ago by JoshuaLucas.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer No

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionCan they install it on a 2 story house ? Do they also conceal the wires from the outside and inside the house ?

Asked 5 years ago by Dtorres.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer We may be able to do that, but we would want to know the specifics. For support with this or for assistance with scheduling an in-home appointment, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionCan I use this service for installation at a commercial location?

Asked 5 years ago by Jason.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Thank you for writing to us about this installation. We can typically provide assistance for commercial installations. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDoes the Geek squad run the cables (wires) for a wired security camera system thru attics and behind sheet rock walll so there is no exposed wires

Asked 6 years ago by Salesman.

• A:Answer for an additional fee not payable on the Best Buy card.

  Answered 6 years ago by eagleyeVerified Purchase

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Q: QuestionWould the Geek team help me to connect and setup the DVR with internet? My router is on the 2nd floor and I want the DVR install on the 1st floor. Do I need to prepare the internet cable?

Asked 7 years ago by Stanmak.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Best Buy contracts out the home security installation and the guys that came to my house in Tampa were clueless

  Answered 6 years ago by JoseVerified Purchase

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Q: QuestionI have system with 4 cameras (cat5 wired). The DVR went bad and now I need a new system in my business. As long as I stay with a cat5 system, shouldn't the cameras I already have installed work? WOuld I only be charged to install 4 additional cameras?

Asked 7 years ago by Bill.

• A:Answer I believe the DVR has to match the cameras installed to work properly. Get same same model that went bad. The POE cables can be reused.

  Answered 7 years ago by oluadeVerified Purchase

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Q: QuestionWhat does it mean when you say installation 10' above ground or floor? If you have a second floor do you mean 10' above second floor?

Asked 8 years ago by Ice.

• A:Answer Installers told me that they could not do anything over 14' by company policy. They said second-story work was completely out of the question.

  Answered 6 years ago by compiler

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Q: QuestionHi -- will Geek Squad come by and check the house before installation to ensure they can do the job. Will I need to provide all the material like camera, dvr and cable.

Asked 8 years ago by Gunner.

• A:Answer Yes, they do and in fact the Geek Squad recommends it be down this way. I did purchase the items that they were going to install.

  Answered 6 years ago by SamIam

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Q: QuestionWhat is the difference between security camera install SKU #5808421 for $149.99 and SKU #5809015 for $599.99? Both are for installing 8 cameras.

Asked 5 years ago by Dee.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Hi there. Thanks for your great question. The difference between these two SKU's is that the 5808421 option is for wireless cameras and the 5809015 option is for wired cameras which take a lot longer to install. That's why the price is so drastically different. I hope this helps. Please let us know if you have any more questions.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWill geek come 2 Lambert ,Ms 2 install security cameras and program them thank you

Asked 7 years ago by Roadside.

This question was asked about the related product: DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

• A:Answer Don't know I live in North Carolina. It was pretty easy to set up the camera - the power cord is long enough to mount anywhere. You do need a strong wi-fi signal.

  Answered 7 years ago by JoebVerified Purchase

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