Questions & Answers

1-10 of 16 Questions
  • Question
    How many watts is the power supply and what can it support? What type of motherboard is it?   (4 Answers)

    By Tiff February 14, 2017.

    Answers
    • Best 
      Answer

      According to techradar.com it is an 850W power supply: http://www.techradar.com/reviews/pc-mac/pc-mac-desktops/alienware-aurora-r5-1323301/review. When I opened the case I did not notice the power supply. The motherboard is not a big name brand; it is labeled alienware so I do not know who makes the board. I would note that it is very easy to replace a hard drive so I removed the 1T drive and replaced it with a 3T drive. The OS is on the SSD so there is no worry about reinstalling the system. In addition, I would note there are two slots on the bottom of the chassis that allows you to install two additional SSD's, but that is not in the specs. There are only two main issues with this computer, the DVD drive is a thin drive made from plastic so you cannot replace the internal DVD drive with any store bought drive, nor is there another slot for another DVD drive. The second issue is that the cooler is partially obstructed according to reports on various sites. Inside the case, the internals are cramped but you can get to the video board and hard drive. The bios is UEFI with a secure boot and I had difficulty getting into the bios using the F2 key but you can use win 10 options for recovery to get in to the bios. You will have to turn off the secure boot option if you want to boot from a dvd or USB. If you can live with the quirks, then it is worth having a very fast computer.

      By MikePags2 February 15, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can I swap the graphics card in the future ?   (5 Answers)

    By Moran February 8, 2017.

    Answers
    • Best 
      Answer

      Yes of course. The unit I purchased has the Nvidia GTX 1070 which is awesome in itself! You can even double it up in an SLI configuration - which this card is meant to do. The default power supply in the Aurora R5 is 600w. So if you upgrade to dual video cards, you need to factor in power requirements for the cards. If it's just one card, then it should be fine without upgrading the PSU. The good thing about the GTX 1070, it only consumes 170w, so pairing it would still be fine with the 600w PSU.

      By Ivan1818 February 13, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    This may be a dumb question but I'm new to PC gaming and I'm not really sure can I connect this into a TV and use it like a computer monitor   (10 Answers)

    By Slowkiller February 24, 2017.

    Answers
    • Best 
      Answer

      Yes, as long as you have a modern TV, you can connect this computer to your TV. It has 1 usable HDMI port on the back. It has 2 HDMI ports and a mini, but one of the ports and the mini are in the area for the on board video card and no the nice high speed one, so I assume they would not work (just going by what my IT BF told me). They may work, but I have not tried them. Also, I initially hooked mine up to a 20 inch TV that I have but switched back to a monitor because my TV did not have high enough of a refresh rate and for some reason would shut off any time the computer's screen went black, but that was an issue with the TV not the monitor. I have had mine for about a month and thus far it is a great computer.

      By Chascat2005 March 3, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What is the power supply of this computer? And how many watts ?   (5 Answers)

    By Neil February 19, 2017.

    Answers
    • Best 
      Answer

      I have just checked with dell and they said it has 460W PSU and air cooled chassis

      By DeepLearner February 22, 2017.

    • Question
      Is there HDMI inputs ? Does not appear in photos   (5 Answers)

      By Paul February 10, 2017.

      Answers
      • Best 
        Answer

        Only one HDMI output on the Nvidia GTX 1070 graphics card. Just like this image: http://hothardware.com/ContentImages/Article/2471/content/small_nvidia-geforce-gtx-1070-5.JPG

        By Ivan1818 February 13, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this computer come with it's own keyboard?   (10 Answers)

      By Ralphine February 2, 2017.

      Answers
    • Question
      Why is my Aurora R5 restarting on its own?? I have only had the computer a few weeks   (5 Answers)

      By Ralph February 21, 2017.

      Answers
      • Best 
        Answer

        I have the same issue and am wondering if you ended up returning your computer to the store and maybe I bought it! I am experiencing the exact same issue and the Geek Squad had no answer.

        By sjulien63 May 1, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Windows instaled on ssd or hdd   (1 Answer)

      By Nima June 30, 2017.

      Answers
      • Answer

        The Windows OS is installed on the SSD.

        By CommunityAnswer June 30, 2017.

      • Question
        This is liquid cooler ?   (1 Answer)

        By kanzen May 3, 2017.

        Answers
      • Question
        What are the dimensions for the whole unit (please use width, height, length in that order.   (1 Answer)

        By Nickbob2003 April 15, 2017.

        Answers
        • Answer

          The dimensions of the product are as follows: Height 18.6 inches Width 8.3 inches Depth 14.2 inches

          By CommunityAnswer April 15, 2017.

        Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions