“I have two black lines running through the screen on all the photos. Looks like a defect in the screen. Any suggestions?”
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Call us at Phone: 866.580.1978. Or you can send an email to [email protected]. Be sure to send us a snapshot of your proof of purchase, model number, and serial number. If you're within the 1-year Replacement Warranty we will be glad to replace the unit. In some cases you may want to try a new power adapter to make sure the frame is getting enough power.
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