A:AnswerPlease contact our support team at support@aluratek.com or toll-free 1-866-580-1978 and our technical support team will help you on this issue.
A:AnswerIt is normal for the phone to get warm/hot using wireless charging. However, if the phone is getting 'extremely hot' you may want to discontinue use. Also try charging with and without a case to see if that makes a difference.