A:AnswerIt does not. There is an available part you can order from Amana's part website. You can also use a DowneyBall (that's what I've used and I've not had any problems).
A:Answermy wife is 5' 2'' and she can reach in it and grab even the childrens socks out the bottom without much complaint, so i am unsure your height but use that as a rule of thumb. I think if she was 2 or 3 inches smaller it might be an issue.
A:AnswerHi mother, here is a link to the dimension page we have for the NTW4516FW http://shared.whirlpoolcorp.com/assets/pdfs/literature/Dimension%20Guide%20-%20W10240509D-D-AM.pdf Hope this helps!
A:AnswerThey delivered but did not install. I was under the impression they would do both but I read the fine print on an email that stated otherwise.
There might be an option for an install that I missed when checking out, but I don't know if it's free or not