Questions & Answers

Q: QuestionDo you need to keep the phone on so that it vibrates in the morning and how strong is the vibration?

Asked 2 years ago by Xman.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer I used to turn my phone off at night. Occasionally, in the morning when I turned it on it couldn't find or sync. with my watch. Now I leave the phone on at night, muted, that seems to have solved the problem

  Answered 1 year ago by MsmavenVerified Purchase

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Q: QuestionHow can I change the time to reflect end of daylight savings time.

Asked 2 years ago by Maureen.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, the watch is set to the same time as you phone as long as the watch is paired to the Zepp app, if the watch is paired to the Zepp app , restart the watch and it will show the correct time. Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: Questiondoes band 7 measure VOX2 ?

Asked 2 years ago by pointdexter.

• A:Answer Hi there , the Band 7 doesn't support that feature V02Max only the T-Rex series , GTS 4 and GTR 4. Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionCan the watch track pace per mile

Asked 2 years ago by Mariaaamini.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, Yes the Band 7 can track pace per mile ,but I believe aster Band 7 doesn't have a GPS it may not be as pinpoint accurate as our Bip Pro , Bip 5 , GT series , Cheetah series, Balance , or T-Rex series. Sincerely, Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionDoes it have notification when heart rate goes below limit set?

Asked 2 years ago by Cora.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, This limit can be set in the Zepp App after pairing the watch , Zepp app--> Profile --> Band 7 --> Health Monitoring , turn on limit. Sincerely, Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionDoes this watch count stairs?

Asked 2 years ago by Emmjay.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, the watch can count stairs while in the stair stepper sport mode. Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionDoes it come with an app to be paired to an iphone. Can the vibration be increased?

Asked 2 years ago by Frank.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, Yes, the watch uses the Zepp app and the Vibration strength can be increased or change vibration patterns. Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionDoes the tracker count calories while biking outdoors ?

Asked 2 years ago by Rick53.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, Yes, while in the Cycling Sport mode it tracks calories burned , Heart Rate ,Distance ,Time and much more. Kieron |Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionDo you need a smartphone?

Asked 2 years ago by AndrewF.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, Yes, to download the Zepp App to set up the Band 7. Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionDoes the watch play music? I am looking for a watch that connects to Strava for my son in cross country. He mentioned that he would love to have music to listen to while he is running. Does this watch play music?

Asked 2 years ago by WonderingMom.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there, the Band 7 and all our watches pair to the Zepp app and can sync your data to Strava via the Zepp App --> Profile --> Add Account --> Strava, however only our GTR 2, GTS 2 , GTR 3 Pro , GTS 4 , GTR 4 can upload mp3 music files to the watch that can be listened to through the Watch or bluetooth Earphones. Kieron | Amazfit Support

  Answered 2 years ago by Amazfit

  
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Q: QuestionWill GeekSquad help set it up even if I don’t buy the “insurance”? Amazfit Band 7 Activity and Fitness Tracker model # B21770V3N

Asked 2 years ago by Cakey.

• A:Answer No

  Answered 1 year ago by Anonymous

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Q: QuestionCan I swim with this device?

Asked 2 years ago by VBparrothead.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Unsure about swimming but i did see a youtube vid and read somewhere it was waterproof.

  Answered 2 years ago by KylaMo

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Q: QuestionDoes it measure distance (miles run) and pace?

Asked 3 years ago by b43.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Hi there , Yes , the watch Measures Distance and pace while in the running Sport Mode. Kieron | Amazfit Support

  Answered 3 years ago by Amazfit

  
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Q: QuestionMy fitbit did not come with a charger even though salesman said it did. Should it have come with one?

Asked 3 years ago by Bedroom.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Yes

  Answered 2 years ago by KylaMo

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Q: QuestionDoes it have alexa

Asked 3 years ago by Tm.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Yes. Via your smart phone

  Answered 3 years ago by carolhVerified Purchase

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Q: QuestionDOES THIS TRACKER CALL 911 IF IT DETECTS A FALL?

Asked 3 years ago by ANNA.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer No

  Answered 3 years ago by TinaDVerified Purchase

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Q: QuestionCan you answer calls or texts

Asked 3 years ago by B.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer No

  Answered 3 years ago by TinaDVerified Purchase

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Q: QuestionDoes this do step counting and can you use bluetooth to send

Asked 3 years ago by uncle.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer Yes & no

  Answered 3 years ago by TinaDVerified Purchase

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Q: QuestionIs this product available at the Everett store?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Amazfit - Band 7 Activity and Fitness Tracker 37.3mm Polycarbonate - Black - (2022)

• A:Answer the Amazfit devices aren't currently in store at the moment , but will be in Store from September

  Answered 3 years ago by Amazfit

  
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