“I purchased an Echo 2nd generation for a friend we are having trouble setting it up can you help”

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• My advice would be to check YouTube. There are several videos that will walk you through getting your Echo set up very easily

  Answered by DjChili 6 years ago

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• To setup the device join the "I'm a Echo" wifi. You'll see it listed under available wifi network. After you do thats you use the Alexa app on your smartphone (you /have to have a smartphone/. It's pretty self explanitory once you get past the "join the stupid wifi on your phone and have the stupid Alexa app" part.

  Answered by Charlie 7 years ago

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• Its simple. You plug it in and download the Alexa app on your phone. Once the app is downloaded follow the set up prompts in the settings

  Answered by SammyWammy 7 years ago

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• Call Amazon or go to their website, they are quite helpful.

  Answered by JoeC 7 years ago

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• I had a problem connecting my 2nd Echo. I called the Amazon tech helpline and they guided me right through the set-up. Easy!!!

  Answered by Morty 7 years ago

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