Questions & Answers

Q: QuestionIs the screen on this device a touch screen?

• A:Answer Yes, this device features a touch screen.

Q: QuestionDoes this device have multi-room audio capability?

• A:Answer Yes, this device supports wireless multi-room audio.

Q: QuestionHow many microphones does this device have?

• A:Answer This device has one microphone.

Q: QuestionDoes this device have built-in speakers?

• A:Answer Yes, this device has built-in speakers.

Q: QuestionDoes this device work with Alexa?

• A:Answer Yes, this device works with Amazon Alexa.

Q: QuestionDo you have to pay for alexa or does it come with the purchase of a device?

Asked 3 months ago by Anonymous.

• A:Answer Hello, Standard Alexa comes with all Echo devices and is free for all. With the purchase of the Echo Show 11 you will get free early access to Alexa+. Alexa+ is free for all Amazon Prime subscribers and for non-Prime members Alexa+ is $19.99 per month. I hope this information helps. Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionDoes this work with Google nest cameras?

Asked 2 months ago by JeffreyA.

• A:Answer Hi JeffreyA, Yes — the Echo Show 11 can work with Google Nest cameras once you link your Nest account in the Alexa app. After linking you can ask Alexa to show your Nest camera feed. Hope this helps!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionCan I make calls

Asked 3 months ago by Anonymous.

• A:Answer Hello, you can make calls through the Amazon Echo Show 11. You can also make video calls to anyone with an Echo Show or the Alexa App on their phone. I have a bunch of family members that use this with each other. Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionIs this model the 2025 release?

Asked 4 months ago by marylpn.

• A:Answer Hello Marylpn, Yes! The Echo Show 11 was released just last week on November 12, 2025. The new device has an upgraded display as well as a sleeker design. I have also been impressed personally with the upgrade in sound quality. I have an Echo Show 10 as well as the new 11 and side by side, the 11 does a much better job of filling the room with sound. It also does have a wider tonal range for better lows and clearer highs. I hope this answers your question!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionDoes the echo show come with a stand or is the stand sold separately?

Asked 5 months ago by Joe.

• A:Answer Hello Joe and thank you for your question! The Amazon Echo Show 11 does not come with a stand, but the device can rest on a flat surface without issue. Hope this helps! Have a great day!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionCan this device be used to watch all my subscribed streaming services?

Asked 2 days ago by Anonymous.

• A:Answer Hello! or the Echo Show 11 (released in late 2025), the streaming experience is a bit different from a standard smart TV or the larger Echo Show 15. While it has a beautiful Full-HD screen, it does not support every service equally. Here is the breakdown of how you can watch your subscriptions: 1. Native App Support (The "Best" Experience) The Echo Show 11 has a dedicated "Video" section in the menu. Only a handful of services have official, native apps built specifically for this interface: Prime Video Netflix Hulu (Region dependent) Tubi / Pluto TV For these, you can simply say, "Alexa, open Netflix," and use your voice or the touchscreen to browse. 2. The "Missing" Apps (Disney+, Max, etc.) Currently, major services like Disney+, Max (formerly HBO), and Paramount+ do not have native apps on the Echo Show 11. Unlike the Echo Show 15 or 21, the Show 11 does not have "Fire TV" built-in, so you cannot download apps from the Amazon Appstore like you would on a Fire Stick. 3. The "Silk Browser" Workaround To watch your other subscriptions, you have to use the built-in Silk Web Browser: How it works: Say, "Alexa, open Silk," and navigate to the website of your service (e.g., youtube.com or disneyplus.com). 4. No YouTube Native App Amazon and Google still don't have a native YouTube app for Echo Show devices. You must use the Silk or Firefox browser to watch YouTube or YouTube TV. I hope that this helps!

  Answered 2 days ago by Amazon Devices Customer Support

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Q: QuestionCan you ask it to play certain music or specific singer

Asked 3 weeks ago by Shuggy.

• A:Answer yes

  Answered 4 days ago by SondraFVerified Purchase

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Q: QuestionDoes it restart easily if unplugged?

Asked 1 month ago by Ben.

• A:Answer Hi Ben, Yes — if the Echo Show is unplugged, it will restart automatically when plugged back in. It usually just takes a minute or two to boot up again. Hope this helps!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionTo get a better view Can this device be used to monitor activity outside of home with a blink video doorbell camera and 3 security camers already installed outside?

Asked 1 month ago by Anonymous.

• A:Answer yes

  Answered 4 days ago by SondraFVerified Purchase

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Q: QuestionIs it compatible with blink cameras

Asked 2 months ago by Anonymous.

• A:Answer Yes it is. It will do live video on any camera you ask it to do.

  Answered 1 month ago by bparker8140Verified Purchase

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Q: QuestionIs this an actual hub like the echo?

Asked 3 months ago by Dean.

• A:Answer Hello Dean and thank you for your question! Yes, The Amazon Echo Show 11 functions as a central hub for your smart home, featuring an 11-inch HD screen, spatial audio, and advanced Alexa AI (Alexa+) for managing compatible devices like lights, locks, and blinds. It integrates major smart home protocols (Zigbee, Matter, Thread) and offers features like personalized content, video calls, and a digital photo frame, effectively acting as a central control panel for your connected home. Hope this helps! Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionDoes the echo show 11 need to be plugged in at all times? Or is it a chargeable device?

Asked 3 months ago by Dbunc.

• A:Answer yes, it needs to be plugged in.

  Answered 1 month ago by MaggieVerified Purchase

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Q: QuestionWhat apps do recipients with other devices need to communicate with you through this device?

Asked 3 months ago by G.

• A:Answer Hello G, you can communicate with anyone that has an Echo device or the Alexa App on their phone or tablet. Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionIs this compatible with Echo 8?

Asked 3 months ago by Lorielynn.

• A:Answer Hello Lorielynn, Yes, all of the Echo shows are compatible with one another. Because the Echo Show 8 and Echo Show 11 have screens and cameras you will be able to video and audio Drop Ins. I hope this information helps. Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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