Questions & Answers

Q: QuestionWhat is the maximum SD card will this table support

Asked 1 year ago by GrandmaBettye.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Lilac

• A:Answer Hi GrandmaBettye! The Fire HD 10 supports Micro SD cards up to 1TB, so you'll have plenty of space available to take your favorite TV shows and movies with you wherever you go! I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you draw on this?

Asked 1 year ago by Anonymous.

• A:Answer Hello! The Fire HD 10 Tablet can handle light drawing and sketching. The product has 4096 levels of pressure sensitivity with the Made for Amazon Stylus Pen sold separately. It is good for basic drawing, I hope this information helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan this be used with a Circuit and design space?

Asked 1 year ago by JJ.

• A:Answer Hello JJ, the Cricut App is not currently available on the Amazon Fire Tablets. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I use Word on this device and upload files to the document

Asked 1 year ago by JB.

• A:Answer Hi JB! Microsoft 365 is available on the Fire HD 10, though you'll need a subscription for anything more than viewing documents on the tablet. The free Web version of Excel worked just fine on my Fire 11 Max though, so that might also be a good solution. Your Fire HD 10 is also compatible with Bluetooth accessories like a mouse or keyboard, perfect for productivity on the go! I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I transfer my files from my Amazon Fire 7 to Amazon fire max 11?

Asked 2 years ago by CP123.

• A:Answer Yes just use your amazon account info and everthing will switch over

  Answered 2 years ago by HomerSVerified Purchase

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Q: QuestionIs this Gen 13? Is it un modified unopened OME? Is there anything anyone should know that is outside of brand new un touched seen as anywhere else? Not modified or returned? YES TO ALL OR YES TO SOME? CLARIFY

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Hello, Yes, the Fire HD 10 2023 release is the 13th Generation of the Tablet. This can be found by clicking "Settings" followed by About this Tablet and scrolling down to the Tablets Model Number, this will show the devices Model and Generation. If you are purchasing a secondhand tablet, I would strongly recommend it be done from a authorized retailer such as Best Buy, Staples or Target. Without it being a reputable dealer, I would be concerned about the Tablets functionality and Warranty. I hope this answers all of your questions.

  Answered 3 weeks ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet have lockscreen ads removed

Asked 9 months ago by Diamond.

• A:Answer Hello Diamond! To remove special offers from your Fire Tablet, follow these steps: 1. Go to Manage Your Content and Devices. 2. Select Devices, and then select your device. 3. Under Special Offers, click Remove offers. A pop-up window then displays the price to remove special offers. Select End Offers and Pay the Fee to proceed. Have a great day!

  Answered 9 months ago by Amazon Devices Customer Support

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Q: QuestionWhat is the one time cost to disable ads?

Asked 1 year ago by Frank.

• A:Answer 200.00

  Answered 1 year ago by RodneyR

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Q: QuestionCan you add a SIM card in order to get cellular connection?

Asked 1 year ago by Minne.

• A:Answer Hello, Minne! Amazon tablets do not support cellular service as they are designed for Wi-Fi connectivity. These tablets do not have a SIM card slot, so it's not possible to add a SIM card for cellular service. For internet access on the go, you can use a mobile hotspot or tether the tablet to a smartphone that has cellular data capabilities. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionMy Amazon account is not in my name, will my galaxy still transfer data to an Amazon fire?

Asked 1 year ago by BJ.

• A:Answer Hello BJ, you want to know if your galaxy information will transfer to an Amazon Fire HD 10 - 10.1” Tablet even if your Amazon account is not under your name. You will be able to transfer your information from your galaxy to your Amazon Fire HD 10 - 10.1” Tablet via Bluetooth even if your Amazon account is not under your name. Hope this has addressed your concern. Have an amazing day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you use Turbo Tax on this tablet?

Asked 1 year ago by Anonymous.

• A:Answer Good Morning, Thanks for reaching out. You absolutely can use Turbo Tax on the Fire HD 10 inch tablet. To access the Turbo Tax website you would enter https://turbotax.intuit.com into the Silk browser and that will take you to the full desktop site. I hope this helps, have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionWhy is lilac 64 GB the only one BB carries and not black or blue 64 GB? ( Blk and blue 3rd party seller in the Bronx a little phone repair shop) What's with the color?

Asked 3 weeks ago by TheePlanB.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Lilac

Q: Question(prev q) Q: Is this Gen 13? Is it un modified unopened OME? Ok so you as in BB are selling this through a 3rd party seller that is trusted by you Bb but have very mixed reviews. Are you implying that your 3rd party dealer is selling 2nd hand inventory?

Asked 3 weeks ago by TheePlanB.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Gen 13.. I dont know it is 2nd hand it seems new one directly buy from BB.

  Answered 3 weeks ago by Aaditya

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Q: QuestionMy HD 10 Fire Tablet does not recognize Bluetooth when on.

Asked 1 month ago by MzMurphy55.

• A:Answer Bluetooth is working perfectly fine for me since I purchased.

  Answered 3 weeks ago by AadityaVerified Purchase

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Q: QuestionCan you use a keyboard with the tablet.

Asked 1 month ago by Alex.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Lilac

• A:Answer Hello Alex, Yes, the Fire HD 10 Tablet can be used with a standard wireless Bluetooth keyboard. I hope this information helps. Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionCan an Amazon fire hd 10.1 64gb wifi connect to a no 2800e printer. If so how

Asked 2 months ago by Zazu.

• A:Answer Hello Zazu and thank you for your question! Most WiFi enabled printers can print directly from a tablet. For Wi-Fi, ensure both the Amazon Fire HD 10" tablet and printer are on the same network, then use the tablet's built-in printing menu or a specific printer app to find and connect to the printer. Hope this helps! Have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionWill I be able to access Google sheets in Google forms on this tablet?

Asked 2 months ago by KP.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Lilac

• A:Answer Hi KP, Yes, you can access Google Sheets on the Amazon Fire HD 10 through your web browser! While the tablet runs Fire OS (which limits direct app downloads), you can: Use Google Sheets via browser: Navigate to sheets.google.com in Silk Browser for full functionality Access Gmail app: Available in Amazon's App Store for easy integration Use Microsoft Office 365: Available as an alternative for document editing The tablet's 10.1" Full HD display and responsive touchscreen make editing spreadsheets quite comfortable, though a keyboard case might help for extensive work. I hope this information helps, have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionHello. I was wondering is there a silicone case I can purchase for this, and does it have a headphone jack. My grandchildren are 7 and 9, and looking to upgrade their old 7" amazon tablets to this one..

Asked 2 months ago by Anonymous.

• A:Answer Hello! Yes, There are several different options for the Fire HD 10 Tablet on Amazon.com! We offer both silicone as well as foam safety cases in several different options and themes. There are also third party companies sold by Amazon.com that will also fit the fire HD 10. All of the cases will have a spot or the tablets headphone jack as well as protective button covers to make sure that any accident drop or ding wont lead to any stuck volume or power buttons! I hope this answers your question!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionAccessing battery

Asked 2 months ago by Amber911.

• A:Answer Hello Amber911 and thank you for your question! The Amazon Fire HD 10 is internally built into the device. Trying to access of remove will void the warranty and could cause the battery to explode/catch fire. Accessing the battery is not advisable. Hope this helps! Have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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