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Page Showing 41-59 of 59 questions
  • QuestionCan I charge through the usb A port with a usb A to usb C cord

    Asked by Duke.

    • Answer I think the usb a port is for output only - in fact it doesn't have the same stamp as the two c ports that say in/out. The manual says "Charge the power bank via the USB-C ports."

      Answered by DavidW

  • QuestionWill this charge a rechargeable hearing aid

    Asked by Anonymous.

    • Answer there is a trickle charge mode so I would bet it would - not sure of amperage though. As far as voltages it can be used for 5vdc to 20vdc USB-C1 / C2: 5V 3A / 9V 3A / 10V 2.25A / 12V 1.5A / 15V 2A / 20V 1.5A (30W max) USB-A: 5V 3A / 9V 2A / 12V 1.5A (18W max) as long as the cable has either a usb c or usb a end opposite the hearing aid end.

      Answered by DavidW

  • QuestionIs this compatible with the Steam Deck Oled?

    Asked by PYee.

    • Answer This is compatible with any USB charging device that accepts 30w input. My guess is that this would trickle charge the Stemdeck while it is OFF, but it is likely not enough to charge and run a handheld gaming machine. This is a power BANK, not a power ADAPTER. :-)

      Answered by Videogayme

  • QuestionWhat comes in the package with this product? Does it come with a charging cable and plug to the wall?

    Asked by JB.

    • Answer The Anker 20,000mAh, 30W Power Bank (likely Anker 537 Power Bank) comes with: A 60W PIQ 3.0 wall charger A 2ft (0.6m) USB-C to USB-C cable A pouch (mesh bag) It includes both a charging cable and a wall charger. It is recommended to use the included wall charger and cable for proper charging. If you opt for other accessories, ensure the wall charger supports Power Delivery (45W or more) for optimal charging performance.

      Answered by Anker Team

  • QuestionCan I use this with a Lenovo laptop or Macbook?

    Asked by Laptop.

    • Answer Yes, the Anker Power Bank (20,000mAh, 30W) is compatible with Lenovo laptops and MacBooks, as long as the devices support USB-C charging and meet the power specifications. The power bank is equipped with Anker's PIQ3.0 technology (PD+QC) and can deliver up to 30W output via its USB-C port. It is compatible with MacBook Air, as well as many laptops and notebooks that support 30W USB-C charging, and should also work with Lenovo laptops that fall within those charging requirements. Confirm your Lenovo laptop's power input requirements to ensure compatibility.

      Answered by Anker Team

  • QuestionDoes this product work with Pixel Pro 9?

    Asked by Anonymous.

    • Answer If your phone is USB-C it will work.

      Answered by KELLEYD

  • QuestionDoes this power bank have the capability to trickle with a second press of the power button?

    Asked by ct.

    • Answer The Anker Powerbank 347 and several other models like Powerbank 525 and Powerbank 537 are equipped with Trickle Charging Mode for charging low-powered devices and accessories. However, the provided documentation does not mention whether the model you asked about (Anker Power Bank 20,000mAh, 30W) specifically supports activating Trickle Charging Mode through a second press of the power button or any other method.

      Answered by Anker Team

  • QuestionWhat is the power output of the usb-A port?

    Asked by Aaron.

    • Answer 20,000mah

      Answered by Pastorrrb

  • QuestionIs it compatible for S25 Ultra phone

    Asked by Giovanni.

    • Answer Yes

      Answered by Lasya

  • QuestionDoes this come fully charged, or do I charge it before use?

    Asked by TeeJ.

    • Answer When i received it, it cane in at like 23% so you’ll most likely have to charge it.

      Answered by KevinC

  • QuestionWill this Anker Power Bank (20,000mAh, 30W) charge an macpro laptop?

    Asked by Steve.

    • Answer Yes, it can charge a MacBook Pro, but with a few things to keep in mind. The 30W output is enough to charge a MacBook Pro, especially the smaller models like the 13-inch versions, though it’ll charge a bit slower compared to the original charger. I’ve used it with my MacBook and it worked great for keeping it topped off on the go. It’s super handy for travel or when you don’t have access to an outlet. Just make sure you’re using a good USB-C to USB-C cable that supports power delivery.

      Answered by JoshuaD

  • QuestionDoes this work with 220 volts in Asian countries?

    Asked by syed.

    • Answer You can charge it using a USB C cord that you use charge your phone, regardless of the supply voltage.

      Answered by Daniel

  • QuestionHow many volt?

    Asked by Babou.

    • Answer Input voltage through the USb C port can be between 5VDC to 20VDC

      Answered by Daniel

  • QuestionAnker power bank is dual voltage it can be charge to 110 volts and 220 volts?

    Asked by Alfredo.

    • Answer The wall voltage can be 110 or 230. The charging adapter will output the correct voltage through a USB C cable.

      Answered by Daniel

  • QuestionHow many devices can be plugged in to charge at a time? It looks like two usb-c ports, can you charge two phones at a time? ?

    Asked by Photomom.

    • Answer Yes

      Answered by Daniel

  • QuestionHow do you add charge to the unit?

    Asked by TomM.

    • Answer Charge the battery pack using a wall charger and a USB C cable. Time charge will depend on charger capacity and it could take an entire day to fully charge

      Answered by Daniel

  • QuestionWhat does the green light mean on the display

    Asked by Jo.

    • Answer You pushed the button twice and are in trickle charging mode Manual says "Charge your earbuds or other low-power devices using trickle-charging mode"

      Answered by DavidW

  • QuestionCan this device be used with iPhone 12?

    Asked by Vanna.

    • Answer Yes with a usb cord

      Answered by SolomonS

  • Questioncan you charge the device and charge a phone at the same time?

    Asked by nina.

    • Answer No, this does not support pass-through charging. I just tested this by plugging my new PowerBank into my Anker PD charger using an Anker cable, which began charging of the power bank. I then used the short lanyard USB cable to plug into the second USB port and tried charging my iPhone 15 Pro; the phone did NOT charge or even recognized that it was plugged in. I then disconnected the PowerBank from the Anker PD charger, and the phone began charging; when I plugged the PowerBank back into the PD charger, the phone stopped charging. I did NOT test this with the USB-A port, and I do not know if this is a design characteristic that can be relied on safely. Since even Anker’s bot did not “know,” I would not trust this behavior to be intentional. Best bet is to stop charging the PowerBank when beginning to charge, or consider alternatives. My wife has a very nice Samsung battery pack which does pass-through charging and it has three USB-C outlets, all of which can be used to charge or discharge. Anker also makes several wall-wart style battery packs which can be used as chargers while plugged in.

      Answered by MortallyWounded