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Questions & Answers

Your price for this item is $39.99
The comparable value price is $49.99
Page Showing 41-42 of 42 questions
  • Questioncan you charge the device and charge a phone at the same time?

    Asked by nina.

    • Answer Based on the provided knowledge fragments, the ability to charge the Anker Power Bank (20,000mAh, 30W) while simultaneously charging a phone will depend on the product's configuration. Unfortunately, the provided knowledge base does not explicitly confirm whether this specific power bank supports pass-through charging, where it can be charged while it charges an external device. Generally speaking, many power banks support this feature, but not all. To determine whether this specific power bank supports charging and discharging at the same time, please refer to the product's user manual or technical specifications on its purchase page.

      Answered by Anker Team

  • QuestionWhen i double tap the power on button a green dot appears next to the battery percentage! What's that's for?

    Asked by matt.

    • Answer The green dot that appears next to the battery percentage when you double-tap the power button on your Anker Power Bank (20,000mAh, 30W) is likely activating "Trickle Charging Mode." This feature is specifically designed for charging low-powered devices and accessories, such as wireless earbuds, smartwatches, or other small gadgets, ensuring they receive a safe and stable charge.

      Answered by Anker Team