Questions & Answers
- Model:
- A1384H11-1
- |
- SKU:
- 6587880
Highly rated by customers for: Charging Speed, Battery Life, Portability
$49.99$49.99
Page Showing 41-60 of 67 questions
Q: QuestionWhere can I find and/or purchase a replacement cable if I lose it or break it? I would prefer to use the same cables to holster it back on the clasp.
Asked by Josh.
- A:Answer You can purchase a direct replacement cable for your Anker Power Bank (20,000mAh, 30W) from the following official and trusted sources: Anker.com (Official Store): The best place to find an exact match. Search for "USB-C cable" and look for their slim, flat, or braided options that are designed to be flexible for wrapping. Amazon (Sold by Anker): Often has the widest selection and fastest shipping. Search for "Anker USB-C cable." Best Buy or Other Electronics Retailers: They carry Anker-branded cables in the accessory section.
Answered by Anker Team
Q: QuestionWill this work on a Android
Asked by Anonymous.
- A:Answer This uses USB which is a Universal standard. If it will plug into the device it will be charged by it. When the plugs look the same, and are the same, then it means it is compatible.
Answered by RobertE
Q: QuestionMailing this to my mother POBox. What is the total measurement in the box?
Asked by LisaMarie.
- A:Answer The total measurements of the Anker Power Bank (20,000mAh, 30W) are 6.18 × 2.13 × 1.93 inches (157 × 54 × 49 mm). With its compact size, it is convenient for portability.
Answered by Anker Team
Q: QuestionWill this power bank charge safely my PlayStation portal?
Asked by Alex.
- A:Answer Yes
Answered by Anker Team
Q: QuestionIs Anker - Power Bank (20,000mAh, 30W) - Black Model: A1384H11-1SKU: 6587880 COMPATIBLE WITH Mobile phone: Pixel 9 Pro XL and Laptop Lenovo IdeaPad 5 15ITL05? Thank you
Asked by George.
- A:Answer This uses USB which is a Universal standard. If it will plug into the device it will be charged by it. When the plugs look the same, they are the same. It means it is compatible.
Answered by RobertE
Q: QuestionCan it charge a nintendo swich
Asked by Jack.
- A:Answer Yes it should be able to charge a switch.
Answered by CesarC
Q: QuestionWhat's the average amount of charging hours does the charger store
Asked by Anonymous.
- A:Answer Over 3 hours
Answered by HughstonF
Q: QuestionIs this power bank compatible with android phones? Pixel pro 9
Asked by Newtothis.
- A:Answer Yes, I would say this should be compatible with the latest phones since Anker is a premium brand
Answered by Brownie
Q: QuestionDoes this have a 2a current output?
Asked by Anonymous.
- A:Answer Output is dependent on type and number of devices plugged in "USB-C1 / C2: 5V 3A / 9V 3A / 10V 2.25A / 12V 1.5A / 15V 2A / 20V 1.5A (30W max) USB-A: 5V 3A / 9V 2A / 12V 1.5A (18W max)" which is how they can rate it at 30 watts - when charging a 20 volt devices. Most phones are 5vdv so normal output for that is 3 amps (15w). There is a trickle charge setting for use with earbuds and such but don't know what amperage that would be - my guess is less than 1 amp though
Answered by DavidW
Q: QuestionCan I charge through the usb A port with a usb A to usb C cord
Asked by Duke.
- A:Answer I think the usb a port is for output only - in fact it doesn't have the same stamp as the two c ports that say in/out. The manual says "Charge the power bank via the USB-C ports."
Answered by DavidW
Q: QuestionWill this charge a rechargeable hearing aid
Asked by Anonymous.
- A:Answer there is a trickle charge mode so I would bet it would - not sure of amperage though. As far as voltages it can be used for 5vdc to 20vdc USB-C1 / C2: 5V 3A / 9V 3A / 10V 2.25A / 12V 1.5A / 15V 2A / 20V 1.5A (30W max) USB-A: 5V 3A / 9V 2A / 12V 1.5A (18W max) as long as the cable has either a usb c or usb a end opposite the hearing aid end.
Answered by DavidW
Q: QuestionIs this compatible with the Steam Deck Oled?
Asked by PYee.
- A:Answer This is compatible with any USB charging device that accepts 30w input. My guess is that this would trickle charge the Stemdeck while it is OFF, but it is likely not enough to charge and run a handheld gaming machine. This is a power BANK, not a power ADAPTER. :-)
Answered by Videogayme
Q: QuestionWhat comes in the package with this product? Does it come with a charging cable and plug to the wall?
Asked by JB.
- A:Answer The Anker 20,000mAh, 30W Power Bank (likely Anker 537 Power Bank) comes with: A 60W PIQ 3.0 wall charger A 2ft (0.6m) USB-C to USB-C cable A pouch (mesh bag) It includes both a charging cable and a wall charger. It is recommended to use the included wall charger and cable for proper charging. If you opt for other accessories, ensure the wall charger supports Power Delivery (45W or more) for optimal charging performance.
Answered by Anker Team
Q: QuestionCan I use this with a Lenovo laptop or Macbook?
Asked by Laptop.
- A:Answer Yes, the Anker Power Bank (20,000mAh, 30W) is compatible with Lenovo laptops and MacBooks, as long as the devices support USB-C charging and meet the power specifications. The power bank is equipped with Anker's PIQ3.0 technology (PD+QC) and can deliver up to 30W output via its USB-C port. It is compatible with MacBook Air, as well as many laptops and notebooks that support 30W USB-C charging, and should also work with Lenovo laptops that fall within those charging requirements. Confirm your Lenovo laptop's power input requirements to ensure compatibility.
Answered by Anker Team

Q: QuestionDoes this product work with Pixel Pro 9?
Asked by Anonymous.
- A:Answer If your phone is USB-C it will work.
Answered by KELLEYD
Q: QuestionDoes this power bank have the capability to trickle with a second press of the power button?
Asked by ct.
- A:Answer The Anker Powerbank 347 and several other models like Powerbank 525 and Powerbank 537 are equipped with Trickle Charging Mode for charging low-powered devices and accessories. However, the provided documentation does not mention whether the model you asked about (Anker Power Bank 20,000mAh, 30W) specifically supports activating Trickle Charging Mode through a second press of the power button or any other method.
Answered by Anker Team

Q: QuestionWhat is the power output of the usb-A port?
Asked by Aaron.
- A:Answer 20,000mah
Answered by Pastorrrb
Q: QuestionDoes this come fully charged, or do I charge it before use?
Asked by TeeJ.
- A:Answer When i received it, it cane in at like 23% so you’ll most likely have to charge it.
Answered by KevinC
Q: QuestionWill this Anker Power Bank (20,000mAh, 30W) charge an macpro laptop?
Asked by Steve.
- A:Answer Yes, it can charge a MacBook Pro, but with a few things to keep in mind. The 30W output is enough to charge a MacBook Pro, especially the smaller models like the 13-inch versions, though it’ll charge a bit slower compared to the original charger. I’ve used it with my MacBook and it worked great for keeping it topped off on the go. It’s super handy for travel or when you don’t have access to an outlet. Just make sure you’re using a good USB-C to USB-C cable that supports power delivery.
Answered by JoshuaD
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