“Why are all lights lit up if that's full charged then why won't it charge any phone?”
Answer This Question
1-1 of 1 Answer
Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need! If possible, please try the following steps to see if the issue persists: - The model of your device (such as iPhone 6 or Galaxy S8) - If another known working cable helps - If the PowerCore works properly with other phones/devices or not If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.