“I found the device listed on my Bluetooth list then when the home app popped up it kept trying to connect but neve did. What should I do? This is the screen I was stuck on.”

1-8 of 8 Answers

• If this is Android, I am hoping you should not have any issues. For Iphone this product is in Beta. I would suggest forgetting this device and going through the pairing again. Before that please reset the device pairings on bolt. For this keep the button on the ROav Bolt pressed for 10 seconds or so... Good Luck.

  Answered by remgb 6 years ago

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• I had that issue too. I just reset all paired thing from Roav buy long pressing the google assistant button. If you press long enough, yellow led will light up one by one until everything is turned on. Then you successfully reset all paired device from the Roav. Then I just unpaired what was on my Bluetooth setting on the phone, and reconnect. Restarting from the fresh worked.

  Answered by xiixcg 6 years ago

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• Try holding the button down on the BOLT for about 10 seconds to restart it.

  Answered by MG123 6 years ago

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• Same exact issue here. I spent half an hour trying to figure it out, before returning it. I use a Samsung Note 8. FYI the phones google assistant works exactly the same way, so this product is not improving on anything...

  Answered by PrinceOre 6 years ago

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• I recommend having the Google Home and Google Assistant app downloaded ahead of time. 1. Close the app/force stop it. 2. Disconnect bluetooth device. 3. Check that Google Home and the Google Assistant apps have all the latest updates 4. Go back to bluetooth settings and find device and connect. Should automatically step through the updates and what not needed

  Answered by GoHokies 6 years ago

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• @Yesda1 yes I'm using a galaxy S9+

  Answered by KPow 6 years ago

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• I was stuck on that screen as well. Are you using a Samsung? It seems that many Samsung's can't use AUX yet, you'll have to just go with Bluetooth.

  Answered by Yesda1 6 years ago

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• Use the Google Assistant app instead.

  Answered by BillFromKC 6 years ago

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