Questions & Answers

Q: QuestionWhat is the charging speed of the charging station?

• A:Answer The Qi2 Wireless 3-in-1 Charging Station provides a fast 15W wireless charge to your iPhone.

Q: QuestionWhat is the warranty period for the charging station?

• A:Answer The warranty period for the charging station is 18 months.

Q: QuestionWhat devices can be charged simultaneously with the charging station?

• A:Answer The Qi2 Wireless 3-in-1 Charging Station can charge three devices at the same time.

Q: QuestionI bought this to use in Australia and am getting blinking light on dock, none of my devices re charging. what should I do?

Asked 6 months ago by Stetrud.

• A:Answer If the LED on your Anker Wireless Charging Station is blinking and none of your devices are charging, here’s what you can do: Check the Power Adapter: A slow flashing indicator (once every second) often means that an incompatible AC adapter is being used. Make sure you are using a Power Delivery (PD) adapter with at least 18W output, preferably 30W or higher, for optimal performance. Remove Metal Objects: If the light is flashing rapidly (every 0.25 seconds), it may indicate the presence of metal objects near the charging pad. Ensure no foreign objects or metal items are obstructing the device. Placement of Devices: Make sure your devices (e.g., phone, earbuds) are properly aligned with the charging pad. Misalignment can lead to charging errors. Verify Regional Compatibility: Since you are using the charging station in Australia, ensure the power adapter and wireless charging station are compatible with the local voltage and frequency. If these steps do not resolve the issue, consider restarting the charging process by unplugging the station and reconnecting it after ensuring the above factors are addressed.

  Answered 6 months ago by Anker Team

  
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Q: QuestionIs the internal port for the Apple Watch charger USB-C? Only USB-C is compatible with fast charging for Apple Watch Series 8 and later.

Asked 7 months ago by DMB1.

• A:Answer The cord that runs from the device to the power brick is USB-C. The device (by way of the USB-C) charges all (or whatever device you have placed on the charger) at once. You can use the USB-C cable to charge the iPhone and Air Pods Pro case directly. The Apple Watch can only be charged by the magnetic pad that comes with it, or by the magnetic pad attached to the charger.

  Answered 7 months ago by CoachPernellVerified Purchase

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Q: Question1. What is the cord length? 2. What is the Anker model number for this product? 3. Is this the newest version of this product?

Asked 10 months ago by Cassis05.

• A:Answer 1. The cord length for Anker's wireless charging stations typically ranges from 1 meter (approximately 3.3 feet) to 1.5 meters (approximately 5 feet). 2. The model number for Anker products is a unique identifier that helps distinguish between different models. Based on your description of the Anker Wireless Charging Station (Qi 2.0, 15W, 3-in-1), the product you're referring to might be the Anker PowerWave 3-in-1 Stand with Watch Charging Cable Holder. The model number for this product is A2578.3. Anker frequently updates its product lineup to incorporate the latest technology and address consumer feedback. As of October 2023, the Anker 3-in-1 Cube with MagSafe (Model A2936) is one of the newest versions of their 3-in-1 wireless charging stations. This model supports Qi 2.0 wireless charging at up to 15W and is designed to charge an iPhone, Apple Watch, and AirPods simultaneously.If the model you're interested in is the Anker PowerWave 3-in-1 Stand (Model A2578), it's a slightly older model but still widely available and supported.

  Answered 10 months ago by Anker Team

  
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Q: QuestionWhat series of airpods and apple watch work on this device?

Asked 11 months ago by Ericka.

• A:Answer The Anker Wireless Charging Station (Qi 2.0, 15W, 3-in-1) works with the following series of AirPods and Apple Watches: AirPods: AirPods that come with a wireless charging case are compatible. Please ensure your AirPods case supports wireless charging and is properly centered on the charging pad for optimal performance. Apple Watches: Apple Watch Series 1-6 Apple Watch SE (2020) Apple Watch Series 7-8 Apple Watch SE (2021) Apple Watch Ultra (2022) All later Apple Watch models are supported as well. For Apple Watch Series 7/8, it provides standard charging speed, and the station includes compatibility for both USB-A and USB-C Magnetic Charging cables depending on your Apple Watch model.

  Answered 10 months ago by Anker Team

  
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Q: QuestionHow much does it weigh?

Asked 1 year ago by Janice.

• A:Answer 11.99 oz / 340 g

  Answered 1 year ago by Anker Team

  
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Q: QuestionIs this compatible with android?

Asked 11 months ago by Julie.

• A:Answer The Anker 3-in-1 Qi2 Wireless Charging Station is not compatible with Android phones. It is specifically designed for devices with magnetic wireless charging, which is a feature available only in iPhone 12 models and later. For optimal Qi2 15W charging, the iPhone must be updated to iOS 17.4 or later.

  Answered 10 months ago by Anker Team

  
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