A:AnswerA late reply, but this question was answered on a FAQ page stating that you would have to pre order through your platform's specified store (Such as the PSN or Microsoft Store) to recieve early access to the demo. Though the open demo is on Feb. 1-3 if you would like to download it and try it as its free even if you didnt pre order the game. You can look up the discord server or follow the game on Twitter and get most of the info there. Hope this helped :)
A:AnswerI pre ordered mine and got it, I would recommend to go to the store you bought your copy at and they should have it for you.
If not complain and throw a tantrum! LOL