“I bought one plugged it in what does it mean when the building surge light come on solid red an the working green light is on as well?”

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• Thank you for your inquiry. If the building surge light is on it means that the surge protector detects a site wiring fault in the outlet. You can check out the knowledge base article below for more information on the error message. I would try swapping the unit into another outlet to see if the issue persists. If you still continue to have issues please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. http://www.apc.com/us/en/faqs/FA158817/

  Answered by APCProductSupport 7 years ago

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• You mean the "Building Wiring Fault" light? Either your outlet is wired backwards (reverse polarity) or you have no ground.

  Answered by JayPA 7 years ago

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