A:AnswerCheck the wattage requirements on the charger and the device. Most times it’s backwards compatible but charge times will vary and be cautious about overheating or cooking the device. It’s recommended to do a battery burn monthly (drain device as low as it will go) then charge uninterrupted for at least 8-12 hours.
A:AnswerI found that when they don’t connect there is an issue with either the hardware or the operating system programming. Sometimes the update will mess up the connection issue. Have a professional look at your issue.
