A:Answer I had same problem trying to purchase on the website 4 months ago. I finally went into the store, had to buy the ipad at full price, have it delivered to my house, then take the new ipad back into the store where they gave me the discount only when they confirmed and initiated my new 2-year contract cell service. I talked with the Best Buy guy that handled the Verizon signup. Be sure to allow at least a week for delivery and an additional hour to take the new ipad back to store to get the $200 credit and do all the paper work. Also, there is the activation setup fee of $30 or $40 added that isn't obvious in their advertisement.