Questions & Answers

Q: QuestionDoes this MacBook Air have a backlit keyboard?

• A:Answer Yes, this MacBook Air has a backlit keyboard for easy typing in dim or dark locations.

Q: QuestionWhat type of processor does this MacBook Air have?

• A:Answer This MacBook Air features a dual-core Intel Core i5 processor.

Q: QuestionWhy is this MacBook Air classified as refurbished?

• A:Answer This MacBook Air is certified refurbished, meaning it has been inspected and verified to function properly.

Q: QuestionHow much storage space does this MacBook Air have?

• A:Answer This MacBook Air comes with a 128GB solid state drive (SSD).

Q: QuestionWhat is the screen size of this MacBook Air?

• A:Answer This MacBook Air has a 13.3-inch display with 1440 x 900 resolution.

Q: QuestionIs there any warranty or support by Best Buy if there is something wrong with the laptop after it is received?

Asked 4 years ago by Al.

• A:Answer hope you see this, but yes all clearance, pre-owned, refurbished and open box items have a warranty and re turn policy if you can prove there is something wrong with it and it is not damaged already

  Answered 3 years ago by Anonymous

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhich OS; Big Sur?

Asked 5 years ago by Gron.

• A:Answer yes it does have Big Sur

  Answered 4 years ago by Eureka

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAm I able to use final cut and associated plug-in's on this laptop?

Asked 3 months ago by Anonymous.

• A:Answer Yes, you can run Final Cut Pro and its associated plug-ins on this laptop. It has the necessary hardware and software support to handle video editing smoothly.

  Answered 3 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo they have an international warranty? I want to buy it and take it to Mexico.

Asked 3 months ago by Diana.

• A:Answer No, it does not come with an international warranty. The warranty coverage is valid only in within the US where the product is purchased.

  Answered 3 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf purchased, would the Geek squad run a back up program for me for future if we had a problem. To delete, re-program and start over. I am 77 and don't understand all this computer stuff.

Asked 5 months ago by MayorIf.

• A:Answer Yes, if you purchase a Geek Squad service plan, they can help you set up a backup system, and assist with wiping, reinstalling, and reprogramming your computer if needed in the future.

  Answered 4 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this MacBook Air compatible with Microsoft 365?

Asked 8 months ago by frany.

• A:Answer Yes, it is compatible with Microsoft 365. Since this MacBook Air is running macOS (likely a version of macOS Mojave or later), it fully supports Microsoft 365 applications like Word, Excel, PowerPoint, and Outlook, which can be downloaded and installed via the Mac App Store or directly from Microsoft's website.

  Answered 7 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the laptop has a speaker and microphone?

Asked 8 months ago by Nash.

• A:Answer Yes, it comes equipped with both a speaker and a microphone.

  Answered 7 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat year is this machine?

Asked 8 months ago by beat.

• A:Answer 2017

  Answered 8 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this Mac download version 13? I need to download Microsoft word and word needs that version

Asked 10 months ago by Anonymous.

• A:Answer Yes, it's compatible with macOS 13 (Ventura), so it should be able to update to this version without issue. Microsoft Word typically supports newer versions of macOS, and macOS Ventura is fully compatible with the latest versions of Microsoft Office, including Word. If you're using the Microsoft Word application (from the App Store or directly from Microsoft), you should be able to download and use it on macOS 13 (Ventura) without any problems.

  Answered 10 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with original box?

Asked 1 year ago by Anonymous.

• A:Answer It only comes with a generic box.

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill the battery last throughout the day without having to be charged in between? How many hours can it last?

Asked 1 year ago by Tay.

• A:Answer The battery life of a refurbished MacBook Pro, even in excellent condition, depends on several factors including the specific model, its configuration, and how it's used. But generally, up to 10 hours of web browsing or iTunes movie playback. Intensive tasks such as video editing, gaming, or using high-performance applications will reduce battery life compared to lighter tasks like browsing the web or watching videos.

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis garage band included?

Asked 1 year ago by Anonymous.

• A:Answer Yes, GarageBand is typically included as part of the standard software package on refurbished MacBook Air computers.

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I add and use a external dvd/cd burner

Asked 1 year ago by Randy.

• A:Answer This computer only has two usb c ports. I bought an adapted to add more and varies such as usb a, and I do not see any reason you could not as long as they were supported by the operating system

  Answered 1 year ago by JamesSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it still available?

Asked 2 years ago by Brittney.

• A:Answer Yes, please click on Add to Cart then follow the steps

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question