Questions & Answers

Q: QuestionI ordered the air Z0UU1LL/A, advertised as the 2017 version. Got it & upon looking under "About this Mac" it says it's the 2015 version. Same everything else (i7, 8GB RAM, 2.2GHz, 256GB SSD). Should I be worried I'm only getting ~6 years of MacOs updates?

Asked 7 years ago by Boricuaboi.

Q: QuestionHow can we connect MacBook air to Epson Home cinema 2150 projector?

Asked 7 years ago by Satya.

• A:Answer Turn on your Mac. Get ready to project all the content you need. Plug in the projector to an electrical wall outlet socket and turn it ON. Connect the video cable (usually VGA or HDMI) of the projector to the Mac. In order to do this, you will most likely need a Mac adapter cable. (There are at least five different Mac adapter cables, which will vary depending on your computer's video inputs. So pay attention when you are choosing a most proper one). Once the Mac and projector are connected, click on the Apple Menu in the top left corner of your screen. And then select System Preferences from the drop-down menu. Select the Displays icon. And when the Displays window appears, click the Detect Displays button. At this point, your Mac and projector should be synchronized. If not, try following the steps below: ● Click on the Apple Menu in the top left corner of your screen. ● Select System Preferences from the drop-down menu. ● Select the Displays icon.

  Answered 7 years ago by CharVerified Purchase

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Q: QuestionCan I add ram at a later date if I chose so to expand it to 16

Asked 7 years ago by Jamg.

• A:Answer No.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: Questioncan the Apple MacBook Air 13.3” Laptop's memory be upgraded from 4g?

Asked 7 years ago by las911.

• A:Answer With an external drive

  Answered 7 years ago by NelsVerified Purchase

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Q: QuestionWhich version of OS is on this computer? The specs just say MAC OS.

Asked 7 years ago by PATCHES.

• A:Answer It updates every so often. I just updated it today to the latest version, “macOS Mojave” version 10.14.2

  Answered 7 years ago by JessieCatarsisVerified Purchase

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Q: QuestionIs this the newest MacBook Air?

Asked 7 years ago by Kat.

• A:Answer No, the newest one is even flatter!

  Answered 7 years ago by DTMtxVerified Purchase

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Q: QuestionIs this the latest MacBook air

Asked 7 years ago by Cma129.

• A:Answer No, a new version of the MacBook Air was just released Fall 2018.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionWOULD YOU PERSONALLY BUY THIS COMPUTER? OR SUGGEST ANOTHER BRAND.. HAVE NEVER PURCHASED AN APPLE BEFORE AND JUST WONDERING IF IT IS WORTH IT.

Asked 7 years ago by A.

• A:Answer I wouldn’t buy anything but Apple products. We actually have a 6 year old MacBook still going strong! Once you go Apple you don’t go back. I can’t even begin to list the reasons why or the amount of Apple products we own. Don’t forget to buy Apple Care because it’s worth it just in case you drop or break it. They are good about coverage.

  Answered 7 years ago by AMelVerified Purchase

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Q: QuestionWhat is the external dimensions of the new MacBook air 13.3" Thank you

Asked 7 years ago by Gilberto.

• A:Answer This product is 0.11 inches H, 12.8 inches W, and 8.94 inches D.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI need to connect a second screen, boom mic, and peripheral camera. Is this possible using an attachment?

Asked 7 years ago by TELEspeecher.

• A:Answer Yes, I use my laptop all the time linked to a large monitor and also a separate keyboard, as if it were a workstation. You will need the appropriate dongles, and there are only 2 USB ports, so I have to use a USB extended if I also wish to hook up a printer.

  Answered 7 years ago by trenVerified Purchase

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Q: Questionwanting to purchase this computer for my granddaughter going to ULL university, can we get a student discount on this computer?

Asked 7 years ago by Thib.

• A:Answer All Apple computers are available for a student discount.

  Answered 7 years ago by Gjcg

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Q: QuestionWe purchased this. A former employee stole it & put a boot lock on it, we recovered the device & cant get past the boot lock screen. We don’t care BOUT THE DATA WE JUST WANT TO WIPE IT COMPLETELY TO FACTORY. WHAT SHOULD WE DO/?

Asked 7 years ago by Riley.

• A:Answer I do not know much about MacBook Air, but for most PCs, you press the power key for 5 to 10 seconds and it will wipe it and you can create anew pw. For MacBook, there seems to be a similar procedure: https://www.google.com/search?q=macbook+air+reset&rlz=1C1EODB_enUS583US587&oq=macbook+air+reset&aqs=chrome..69i57j0l5.4897j0j8&sourceid=chrome&ie=UTF-8 reset macbook air Shut down the computer. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. Release all the keys and the power button at the same time. https://www.macworld.co.uk/how-to/mac/how-reset-mac-factory-settings-3494564/

  Answered 7 years ago by MilesVerified Purchase

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Q: QuestionIs the memory expandable up to 16gb?

Asked 7 years ago by Daman13.

• A:Answer No, this product has a maximum RAM of 8 gig.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this computer have a disk drive

Asked 7 years ago by Judlity.

• A:Answer No, the computer does not have an optical drive.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDear All, Please inform about the system operational. I would like to know the version number of the operating system.

Asked 7 years ago by Rene.

• A:Answer No matter what IOS version it comes with, you may update the version for free at the Apple store once you have set up the laptop.

  Answered 7 years ago by Lulu

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Q: Questiondoes it do good good with premier pro???

Asked 7 years ago by gmann.

Q: QuestionIs it possible to order this with a 2 prong European AC plug? (And not US plug)

Asked 7 years ago by Applez.

• A:Answer I don't know if you can order it with European AC plug, but you can buy the Apple International Adapter Kit (about $29) and get slide-in adapters to replace the US plug for almost any country you plan on using it. If you look at your power adapter, you'll notice that that the wall plug section slides out, and you can replace it with an international adapter of your choice.

  Answered 7 years ago by SeaDoctor

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Q: QuestionBest Buy says the model is "ZOUU1LL/A". Apple shows no such model number. Best Buy often does this as a ploy to make it impossible to price compare, claiming "that is a different model". What is the comparable Apple model number?

Asked 7 years ago by MikeLV.

• A:Answer This description comes with the same I bought but from Walmart: The MacBook Air "Core i7" 2.2 13-Inch technically is a "configure-to-order" configuration of the MacBook Air "Core i5" 1.8 13", but also is documented as a separate model for reader convenience. These refurbished units are in perfect wroking condition and excellent physical condition(may have minor marks). Other than processor (and the corresponding larger level 3 cache), these models are identical. Apart from some different identifiers, this model also is identical to the MacBook Air "Core i7" 2.2 13-Inch (Early 2015/Broadwell) that came before it, as well.The Apple MacBook Air "Core i7" 2.2 13-Inch (Broadwell) features a 14-nm "Broadwell ULT" 2.2 GHz Intel "Core i7" processor (5650U) with two independent processor "cores" on a single chip, a 4 MB shared level 3 cache, 8 GB of onboard 1600 MHz LPDDR3 SDRAM, 128 GB or 256 GB of 4 Lane PCIe-based flash storage, and an "integrated" Intel HD Graphics 6000 graphics processor that shares system memory.This all is packed in a razor thin 0.11-0.68 inch), 2.96 pound, aluminum case with an integrated 720p "FaceTime HD" webcam, a backlit full-size keyboard and a 13.3" widescreen TFT LED backlit active-matrix "glossy" display (1440x900 native resolution).Connectivity includes 802.11ac Wi-Fi, Bluetooth 4.0, analog audio out, a single "Thunderbolt" 2 port, two USB 3.0 ports, and an SDXC-capable SD card slot. 2.2GHz Intel i7 (Turbo Boost 2.0 to 3.2GHz) 8GB Memory 256GB SSD Intel HD Graphics 6000

  Answered 7 years ago by Borikuaboi

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Q: QuestionCan I put this on Layaway? And how much would I have to pay if so ?

Asked 7 years ago by Erica.

• A:Answer BEST BUY OFFERS DEFERRED INTEREST WITH THEIR CREDIT CARD. SO YOU CAN PAY IT IN A YEAR.

  Answered 7 years ago by ROXSANVerified Purchase

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