Questions & Answers

Q: QuestionWill this laptop be good for online college classes? Using Zoom, and typing a document, while using chrome. I have heard that this laptop overheats when video chatting. Does it? Does the fan get really loud? Thanks!

Asked 5 years ago by Kole.

• A:Answer just bought this same one (but with the touchbar) for the same reason -- working GREAT so far!

  Answered 5 years ago by Gianna

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Q: QuestionIs it necessary to purchase anti-virus software for Mac computers?

Asked 5 years ago by Stephanie.

• A:Answer These days, yes. I have a Mac running High Sierra. When I brose the online news services sneaky pop ups request that I upgrade my flash. I am also bombarded in my emails with phishing, trying to download viruses. But, the worst attempts are trojans lurking in fake update prompts. Best Buy sells Webroot security. There is nothing better right now. The poor reviews of this product are because the the reviewers are unable to test cloud based security. Testing for a review requires lab grade equipment, not subjective responses.

  Answered 5 years ago by unclejerry

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Q: QuestionWhat is the Touch ID means? Is it touch screen?

Asked 5 years ago by Haya.

• A:Answer No, Instead of a touch bar, it has a finger print power button. That is what is meant by touch ID.

  Answered 5 years ago by unclejerry

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Q: QuestionWhat ports are on this model. What are the specs?

Asked 5 years ago by John.

This question was asked about the related product: Apple - MacBook Air 13.3" Laptop with Touch ID - Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Silver

• A:Answer 2 USB type C ports, one 3.5mm headphone jack

  Answered 5 years ago by starwarsbests

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Q: QuestionDoes this have OS Catalina or an older OS?

Asked 6 years ago by Lynnwood.

• A:Answer Catalina

  Answered 6 years ago by Chris

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Q: QuestionDoes the macbook air support external hard drives for memory expansion?

Asked 6 years ago by sunny.

This question was asked about the related product: Apple - MacBook Air 13.3" Laptop with Touch ID - Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Silver

• A:Answer External hard drives and external Solid State Drives only increase storage by backup, such as 512GB (effective 499.7GB this machine) up to 3TB. They cannot increase memory such as 8GB to 16GB under any circumstances.

  Answered 6 years ago by Unclejerry

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Q: QuestionI use scan disc for picture storageI see no port for this. What are my options?

Asked 5 years ago by santafe.

• A:Answer I bought a USB-C hub that has USB, HDMI, SD, micro SD ports/slots.

  Answered 5 years ago by AndreaP

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Q: QuestionCan I play a disc on it ?

Asked 5 years ago by Soupy.

• A:Answer No

  Answered 5 years ago by AlsReviews

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Q: QuestionIs it Windows ready so I can just add MS Office? Or do you have to purchsse a Windows 10 software package first? Not a techy so be kind. Want to get this for my granddaughter.

Asked 5 years ago by Martin.

• A:Answer You can just put the apps on, as you would and other app from the App Store, and pay for the plan for them (you can sign up for that on Office website). They do have a monthly one now, that I believe is about $10 a month and can be used for multiple computers or tablets or phones. It’s one fee for all of the apps, so it’s not individual charges of $10. I hope this helps.

  Answered 5 years ago by JessicatGrowlVerified Purchase

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Q: QuestionI'm from India if I purchase Mac laptop from your store, will I get the waranty covered in india

Asked 5 years ago by Anoop.

• A:Answer Yes, all Apple product has international warranty

  Answered 5 years ago by Rajeev

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Q: QuestionHow is the quality of the web camera? I do a lot of Zoom video conferences and need an excellent web cam.

Asked 5 years ago by latinavaquerita.

• A:Answer Absolutely terrible. It is a 720P camera and everything is grainy. Would not recommend for zoom meetings.

  Answered 5 years ago by AlexP

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Q: QuestionNever had an Apple Product before. Do this MacAir Laptop have a camera on it?

Asked 5 years ago by New.

• A:Answer It does have a camera! It is not super high quality, but it does the job for Zoom calls/working from home!

  Answered 5 years ago by KatieVerified Purchase

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Q: QuestionWhat software comes on this Mac?

Asked 5 years ago by Anonymous.

• A:Answer macOS Catalina. Quite a few apps are included as well. Best way to see the whole list is to go to Apple.com and click the Mac button. May take some scrolling but all the included apps with MacOS are listed there.

  Answered 5 years ago by BobS

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Q: Questiondoes this computer have enough space to download multiple games such as the sims? or should i just get a IMac? really trying to download multiple Sims games on a computer but the computer i have doesn't have enough space.

Asked 5 years ago by yahdadon.

• A:Answer I think a MacBook Pro would better suit you for games and you would have the portability that you wouldn't have with an iMac.

  Answered 5 years ago by Mike

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Q: QuestionDoes it have a CD/DVD player?

Asked 5 years ago by Anonymous.

• A:Answer No, it is a MacBook Air which has no optical drives.

  Answered 5 years ago by DaniSaff

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Q: QuestionMy 2019 model has the heat sink issues and the old keyboard. Will the new 2020 with i5 processor be better? I like the 2019 model but the fans come on after a few minutes of doing some gaming. I did get the 2019 at a good price.

Asked 5 years ago by What.

• A:Answer The 2020 will be better for gaming than the 2019 model but take in consideration that the MacBook Air wasn't designed for intense gaming. So depending on what type of gaming you plan to do you might have the same problems with the 2020 model. For mild gaming you won't have any problems.

  Answered 5 years ago by JL380

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Q: QuestionWhat kind of adapter do I need for a USB port

Asked 5 years ago by LO.

• A:Answer Apple USB-C to USB Adaptor.

  Answered 5 years ago by Junebug

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Q: QuestionIs the color gold on the mac book air like the color rose gold?

Asked 6 years ago by Lily.

• A:Answer It is the same color as the gold Apple Watch case, if that helps. I think it definitely has more of a rose gold tint to it.

  Answered 5 years ago by Anonymous

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Q: QuestionI’m looking at switching from pc to MacBooks to play world of Warcraft. How would this one do?

Asked 6 years ago by Wowfan.

This question was asked about the related product: Apple - MacBook Air 13.3" Laptop with Touch ID - Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Silver

• A:Answer don't listen to the people complaining about heat issues- the laptop runs fine and cool when I play WOW.

  Answered 6 years ago by DannyKay

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