Questions & Answers

Q: QuestionIS IT A MONTHLY SERVICE PLAN

Asked 8 months ago by AL.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer I pay $9.99 a month for the Arlo cloud storage

  Answered 7 months ago by MicheleV

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Q: QuestionHow much would it be to purchase 2 more cameras??7

Asked 8 months ago by Anonymous.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

Q: QuestionIs this everything I need or do I have to buy additional equipment to record in View?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer No additional equipment is required other than the Arlo Pro 5 Camera to view your camera through the Arlo Secure app.

  Answered 8 months ago by Arlo Team

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Q: QuestionDoes this bundle include the Arlo hub base?

Asked 9 months ago by hubbase.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer No

  Answered 8 months ago by DennisHVerified Purchase

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Q: QuestionIs the camera 110 volt rechargeable.

Asked 9 months ago by Anonymous.

This question was asked about the related product: Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White

• A:Answer yes

  Answered 9 months ago by AnonymousVerified Purchase

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Q: Questionpaid big money, cams are useless without subscription, is there a free third party?

Asked 9 months ago by dwbsecurity.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer If you purchase a Smarthub Ultra, you are able to insert a microSD card and record video locally. This allows your cameras to record via the motion sensors, in addition to several other features that would usually not be available without a subscription.

  Answered 9 months ago by AnonymousVerified Purchase

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Q: QuestionIs it possible to insert an sd card to store videos?

Asked 10 months ago by Anonymous.

• A:Answer No

  Answered 9 months ago by Sonosman

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Q: QuestionHow do you adjust the distance to activate camera

Asked 10 months ago by Anonymous.

• A:Answer We did ours by placement. The higher it is angled to direction you want covered you will get more area. How it worked for us at least

  Answered 2 months ago by TerryM

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Q: QuestionIf I purchase the Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wire Free Spotlight Security Camera Bundle - Do I need to purchase Arlo Secure Link Pad?

Asked 10 months ago by lokoki4.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer No hooks right in to your wifi

  Answered 10 months ago by NoaggeVerified Purchase

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Q: QuestionIs there a monthly fee for three cameras?

Asked 10 months ago by Harry.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer If you want it to be worth the money yes. I pay a yearly sub

  Answered 10 months ago by NoaggeVerified Purchase

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Q: QuestionHow often would I need to charge the cameras?

Asked 11 months ago by Safety1st.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer The Arlo Pro 5 can go between 3 to 6 months between charges with average usage.

  Answered 11 months ago by Arlo Team

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Q: Questionhow far can wifi be from a camera?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer Place your Arlo cameras no more than a maximum of 300 feet (90 meters) from the Arlo SmartHub, Arlo Base Station, or Wi-Fi router.

  Answered 11 months ago by Arlo Team

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Q: QuestionCan you use the 25ft magnetic power cord for constant power??

Asked 11 months ago by Billy.

• A:Answer Yes it will work on this product

  Answered 11 months ago by user651157

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Q: QuestionI did not get my email for set up Instructions

Asked 1 year ago by Jose.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer I didnt get one just follow instructions on app. You have to have the app

  Answered 10 months ago by NoaggeVerified Purchase

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Q: QuestionCan you add more cameras to the same bundle?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer Yes, more cameras can be added to your Arlo Secure account.

  Answered 1 year ago by Arlo Team

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Q: Questioncan these connect to solar panels?

Asked 1 year ago by Solarpanels.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer Yes, the Arlo Pro 5 Cameras are compatible with Arlo Solar Panel Item No. VMA5600-20000S

  Answered 1 year ago by Arlo Team

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Q: Questionbought the Arlo wireless 5s .3packs 2 of the cameras connected but 1 doesn't connect with wifi. Also when I bought this device I asked to salesman about vedio recording they said up to 1week records store. But it's not .how to make them keep recording

Asked 1 year ago by Reenu.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer Make sure it is on correct wifi signal not 5k 2.4k. And if you have more than 1 wifi

  Answered 10 months ago by NoaggeVerified Purchase

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Q: QuestionWhen the WiFi goes out do they still record ? Or do they still work without WiFi ?

Asked 1 year ago by Kenny.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer No, WIFI is required for the Arlo Pro 5 Cameras to record.

  Answered 1 year ago by Arlo Team

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Q: QuestionHow long does a battery last on single charge

Asked 1 year ago by Petersen.

This question was asked about the related product: Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White

• A:Answer For mine it’s about 3 months

  Answered 9 months ago by Xatefrogg

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