Questions & Answers

Q: QuestionIs the Arlo Safe Button waterproof?

• A:Answer Yes, the Arlo Safe Button is water-resistant.

Q: QuestionHow do I get help during an emergency with this bundle?

• A:Answer During an emergency, you can discreetly alert professional security experts with one tap on the Safe Button accessory.

Q: QuestionHow does the crash detection feature in this bundle work?

• A:Answer If you're ever in a car accident, the automatic crash detection feature will alert security experts to send emergency services to your location.

Q: QuestionCan I share this service with my family members?

• A:Answer Yes, you can connect the entire family with the family plan as it allows unlimited users.

Q: QuestionWhat is the main purpose of the Arlo Safe Family Bundle?

• A:Answer The Arlo Safe Family Bundle is designed to provide peace of mind with safety on the go, offering features like emergency activation, family location tracking, and automatic crash detection.

Q: QuestionIn case of an activation at home, will pressing the button automatically trigger a recording event of my Arlo cameras?

Asked 2 years ago by scottcornelius.

• A:Answer No, currently the Arlo Safe Family Bundle Safe Button does not have that functionality.

  Answered 2 years ago by Arlo Team

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Q: QuestionDo dis cam with a camera recording plan

Asked 2 years ago by Camera.

• A:Answer Arlo Safe is a personal safety subscription service that provides 24/7 protection, family monitoring, automatic car crash detection, family check-ins, cloud video/audio recording, and more. Arlo Safe is free to download and you can sign up for a free, 30-day trial. Choose a paid membership plan once your trial ends. Yes, you can combine your Arlo Secure and Arlo Safe plans, sign up for the Arlo Safe and Secure Pro Plan.

  Answered 2 years ago by Arlo Team

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Q: Questionwhere to get the code to activate?

Asked 2 years ago by NA.

• A:Answer Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

  Answered 2 years ago by Arlo Team

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Q: QuestionWould this work for international travel

Asked 3 years ago by Janice.

• A:Answer Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

  Answered 3 years ago by Arlo Team

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Q: QuestionOnly works in the US? Can I use it in other countries too?

Asked 3 years ago by Tobias.