“I have tried for 4 hours to connect; called Xfinity and Arris twice. The model will connect to the internet for about 5 minutes, but then discconects and blinks blue. I don't know what's left except to return the device. Any thoughts on next steps?”
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We apologize for the inconvenience. We can help you in resolving your issues that you have been facing. Please reach out to us at 18774668646 and refernece your support case number and we'll be happy to relook at your case. Thanks, Arris Customer Support
Sorry, there was a problem. Please try again later.Try changing your SSID and create a new password. Make sure you use the same password for the 2.4 & 5.. that’s what worked for me
Sorry, there was a problem. Please try again later.