Questions & Answers

Name: ARRIS - Surfboard Wi-Fi 7 Router with DOCSIS 3.1 Cable Modem - Black
Brand: ARRIS
SKU: 6561663
Price: 409 USD
Availability: InStock
Rating: 4.2 (82 reviews)

ARRIS - Surfboard Wi-Fi 7 Router with DOCSIS 3.1 Cable Modem - Black

Model:: G54; |
SKU:: 6561663

User rating, 4.2 out of 5 stars with 82 reviews.

Highly rated by customers for:

Black Friday Deal >

Show only Answered Questions

Include AI Generated Q&A

Page Showing 1-20 of 29 questions

Ask a Question

QuestionWhat is the maximum Wi-Fi speed this router supports?
- Answer The ARRIS SURFboard G54 supports a Wi-Fi speed of up to 10 gigabits per second.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this router have parental control features?
- Answer Yes, the ARRIS SURFboard G54 includes parental control features.
This question and answer was generated by AI based on customer and product data.
QuestionIs this router compatible with Spectrum?
- Answer Yes, the ARRIS SURFboard G54 is compatible with Spectrum and other major U.S. cable internet providers.
This question and answer was generated by AI based on customer and product data.
QuestionDoes the ARRIS SURFboard G54 have a built-in modem?
- Answer Yes, the ARRIS SURFboard G54 has an integrated DOCSIS 3.1 cable modem.
This question and answer was generated by AI based on customer and product data.
QuestionHow many antennas does the ARRIS SURFboard G54 have?
- Answer The ARRIS SURFboard G54 has 10 antennas.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the warranty period for this router?
- Answer The ARRIS SURFboard G54 comes with a 1-year warranty for both parts and labor.
This question and answer was generated by AI based on customer and product data.
QuestionCan you use a mesh wifi with this?
Asked 1 year ago by Gif.
- Answer The G54 does not have Mesh Wi-Fi capability. You can connect a Mesh Wi-Fi system to the G54 but you will either have to bridge the G54 so that the G54 functions as a cable modem and the MESH Wi-Fi functions as the primary router. Or bridge the MESH Wi-Fi system so that the G54 functions as the primary router and the MESH System functions as the Wi-Fi extender.
  Answered 1 year ago by george
  Answer this question
QuestionCan you manually change the channel of your 5 MHz signal?
Asked 1 year ago by Fermey.
- Answer You can change the Wi-Fi channel for the 2.4 GHz, 5 GHz, and 6 GHz bands using the SURFboard Central app or by accessing the settings with a web browser.
  Answered 1 year ago by ARRIS SURFboard Team
  Answer this question
QuestionI am considering about getting my modem upgrading, will it work with Optimum? Thank you.
Asked 1 year ago by kim.
- Answer Optimum allows DOCSIS 3.1 modems on their Internet (no phone service) service for all Internet speeds. Please check with Optimum if they allow the G54 with their Cable Internet service.
  Answered 1 year ago by ARRIS SURFboard Team
  Answer this question
QuestionLooks like it has only 1 ethernet port for a hardwired connection. I like to hardwire my TV and gaming systems instead of connecting via WiFi since they sit right next to the router. Am I correct?
Asked 1 year ago by opulo01.
- Answer The G54 includes a total of 5 Ethernet ports. One 10Gbps Ethernet port and four 1Gbps Ethernet ports. You can have up to 5 hardwired connections.
  Answered 1 year ago by ARRIS SURFboard Team
  Answer this question
Questionis this compatible with xfinity
Asked 1 year ago by Anonymous.
- Answer Compatible Service Providers Altice Optimum Altice Suddenlink Atlantic Broadband CableOne/Sparklight Comcast/Xfinity Cox Grande Communications Mediacom RCN Service Electric Spectrum Wave Broadband WOW Zito Media
  Answered 9 months ago by Anonymous
  Answer this question
QuestionHiw many devices can you run
Asked 1 year ago by Anonymous.
- Answer You can connect over 150 devices. It will also depend on the type of devices and the amount of bandwidth each device uses concurrently.
  Answered 1 year ago by george
  Answer this question
QuestionDo the parental controls allow you to set up WiFi timers? If so is it a free feature?
Asked 4 months ago by Anonymous.
- Answer The G54 includes Parental Control features that allow you to set a schedule to restrict Internet access. There are no additional costs for these built-in features.
  Answered 4 months ago by ARRIS SURFboard Team
  Answer this question
QuestionDoes the Arris G54 support High Split via Spectrum Internet?
Asked 5 months ago by Logan.
- Answer The G54 does not support high split speeds for Spectrum Internet.
  Answered 5 months ago by ARRIS SURFboard Team
  Answer this question
QuestionDoes the Arris G54 support High Split Speeds for spectrum internet? I was wondering if it did incase my household got the High Split Speeds soon
Asked 5 months ago by Spectrum.
- Answer The G54 does not support high split speeds for Spectrum Internet.
  Answered 5 months ago by ARRIS SURFboard Team
  Answer this question
QuestionIs this compatible with Frontier?
Asked 6 months ago by Anonymous.
- Answer The G54 is a cable modem and Wi-Fi router combo device. You can configure the G54 to use it as a Wi-Fi router for Frontier Fiber Internet service. The 10Gig Ethernet port will be the WAN port and connect a Fiber ONT device.
  Answered 6 months ago by ARRIS SURFboard Team
  Answer this question
QuestionI play online games. Will this help stop the games from disconnecting from the game servers?
Asked 1 year ago by Chris.
Answer This Question
QuestionDoes anyone know if this router is compatible with Cox's latest wireless Contour Cable boxes??? I see it on their list of compatible internet modems, just no mention of compatibility with their wireless Contour receivers. Thanks.
Asked 1 year ago by rlinker3.
- Answer Compatible Service Providers Altice Optimum Altice Suddenlink Atlantic Broadband CableOne/Sparklight Comcast/Xfinity Cox Grande Communications Mediacom RCN Service Electric Spectrum Wave Broadband WOW Zito Media
  Answered 9 months ago by Anonymous
  Answer this question
QuestionDoes this modem have 2 landline phone jacks?
Asked 1 year ago by Jeff.
- Answer No, it has a 10g port and 4 standard Ethernet ports. Look for one that is telephone/voice enabled.
  Answered 1 year ago by MissSharpe
  Answer this question
QuestionDoes the router have VPN capabilities?
Asked 1 year ago by Ben.
- Answer G54 doesn't have an option to enable or setup VPN on the modem. you can only setup VPN on your client devices and on the modem GUI.
  Answered 6 months ago by BubbleChaser
  Answer this question

Showing 1-20 of 29 questions

Questions & Answers

ARRIS - Surfboard Wi-Fi 7 Router with DOCSIS 3.1 Cable Modem - Black

Q: QuestionWhat is the maximum Wi-Fi speed this router supports?

Q: QuestionDoes this router have parental control features?

Q: QuestionIs this router compatible with Spectrum?

Q: QuestionDoes the ARRIS SURFboard G54 have a built-in modem?

Q: QuestionHow many antennas does the ARRIS SURFboard G54 have?

Q: QuestionWhat is the warranty period for this router?

Q: QuestionCan you use a mesh wifi with this?

Q: QuestionCan you manually change the channel of your 5 MHz signal?

Q: QuestionI am considering about getting my modem upgrading, will it work with Optimum? Thank you.

Q: QuestionLooks like it has only 1 ethernet port for a hardwired connection. I like to hardwire my TV and gaming systems instead of connecting via WiFi since they sit right next to the router. Am I correct?

Q: Questionis this compatible with xfinity

Q: QuestionHiw many devices can you run

Q: QuestionDo the parental controls allow you to set up WiFi timers? If so is it a free feature?

Q: QuestionDoes the Arris G54 support High Split via Spectrum Internet?

Q: QuestionDoes the Arris G54 support High Split Speeds for spectrum internet? I was wondering if it did incase my household got the High Split Speeds soon

Q: QuestionIs this compatible with Frontier?

Q: QuestionI play online games. Will this help stop the games from disconnecting from the game servers?

Q: QuestionDoes anyone know if this router is compatible with Cox's latest wireless Contour Cable boxes??? I see it on their list of compatible internet modems, just no mention of compatibility with their wireless Contour receivers. Thanks.

Q: QuestionDoes this modem have 2 landline phone jacks?

Q: QuestionDoes the router have VPN capabilities?

Top Rated

QuestionWhat is the maximum Wi-Fi speed this router supports?

QuestionDoes this router have parental control features?

QuestionIs this router compatible with Spectrum?

QuestionDoes the ARRIS SURFboard G54 have a built-in modem?

QuestionHow many antennas does the ARRIS SURFboard G54 have?

QuestionWhat is the warranty period for this router?

QuestionCan you use a mesh wifi with this?

QuestionCan you manually change the channel of your 5 MHz signal?

QuestionI am considering about getting my modem upgrading, will it work with Optimum? Thank you.

QuestionLooks like it has only 1 ethernet port for a hardwired connection. I like to hardwire my TV and gaming systems instead of connecting via WiFi since they sit right next to the router. Am I correct?

Questionis this compatible with xfinity

QuestionHiw many devices can you run

QuestionDo the parental controls allow you to set up WiFi timers? If so is it a free feature?

QuestionDoes the Arris G54 support High Split via Spectrum Internet?

QuestionDoes the Arris G54 support High Split Speeds for spectrum internet? I was wondering if it did incase my household got the High Split Speeds soon

QuestionIs this compatible with Frontier?

QuestionI play online games. Will this help stop the games from disconnecting from the game servers?

QuestionDoes anyone know if this router is compatible with Cox's latest wireless Contour Cable boxes??? I see it on their list of compatible internet modems, just no mention of compatibility with their wireless Contour receivers. Thanks.

QuestionDoes this modem have 2 landline phone jacks?

QuestionDoes the router have VPN capabilities?