Questions & Answers

Q: QuestionCan I adjust the volume using this gaming headset?

• A:Answer Yes, you can adjust the audio with an in-line volume control.

Q: QuestionWhat size are the dynamic drivers in this gaming headset?

• A:Answer The gaming headset has custom-tuned 32mm dynamic drivers.

Q: QuestionIs the cord detachable from this gaming headset?

• A:Answer Yes, the gaming headset has a detachable cord.

Q: QuestionDoes this gaming headset have a built-in microphone?

• A:Answer Yes, this gaming headset has a built-in microphone.

Q: QuestionIs the headband adjustable on this gaming headset?

• A:Answer Yes, the gaming headset has an adjustable headband.

Q: QuestionWhat platforms are compatible with this gaming headset?

• A:Answer This gaming headset is compatible with Windows, Mac, Xbox One, and Xbox Series S|X.

Q: QuestionWhy can't I talk thru my mic?

Asked 1 year ago by Gamergirl.

• A:Answer Hey there! Make sure the grey cable end is in the headset, and the black cable end is in the controller. Both will click into their ports. Right click the speaker icon in your taskbar to open the Recording Devices. Make sure the ASTRO Gaming headset is the Default Communication Device. The name of the headset will vary depending on your system. If the issue persists, please feel free to get in touch with the Logitech Support team.

  Answered 1 year ago by Logitech

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Q: Questionwhat is the manufacturer warranty period and what is cover under the warranty? if I buy extra bestbuy warranty, will that start cover after the manufacturer warranty end?

Asked 3 years ago by benY.

• A:Answer The 2 yr warranty starts the day you purchase it but my experience is that they cover more than the regular warranty.

  Answered 2 years ago by HappymomVerified Purchase

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Q: QuestionWhy does it sound as if everyone speaking is far away, like talking through a can?

Asked 11 months ago by MOMOF3.

• A:Answer That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 11 months ago by Logitech

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Q: QuestionDoes this headset include mic monitoring?

Asked 3 years ago by Ashtee.

• A:Answer No but I’ll let my brother take notes if he does

  Answered 1 year ago by user248685

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