Questions & Answers

Q: QuestionHow is the heatsink on this laptop? I do long periods of gaming.

Asked 7 years ago by Bako.

• A:Answer It's good, but the fan is LOUDDDDDDDDDDDDDDD. Expect it to sound like a tower fan after about 3 minutes (of loading the game, not even playing).

  Answered 7 years ago by DuccyVerified Purchase

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Q: QuestionDoes this work with Samsung's Mixed Reality Headset?

Asked 7 years ago by kitkat.

• A:Answer Yes

  Answered 7 years ago by BatmanVerified Purchase

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Q: QuestionIs the extra Ram slot for a 16gb stick which would make it 32gb?

Asked 7 years ago by Spragga.

• A:Answer Yes, the specific model of RAM as reported by lshw (Linux command) is Samsung M471A2K43CB1-CRC. That's a 16GB stick. One more of those would play nicely with the existing stick, giving 32GB total.

  Answered 7 years ago by gentoo

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Q: QuestionIs it possible to order a 6gb gtx1060 version of this laptop, instead of the 3gb gtx1060 version sold in store? And if so, how much is it, and is BestBuy financing available?

Asked 7 years ago by Starr.

Q: QuestionIs this computer compatible with an Xbox One Controller, and can it run the game called Beam NG Drive? I’m also plannning on doing homework with this laptop can I use Google Docs and stuff for documents

Asked 7 years ago by Jack.

• A:Answer Yes, xbox one controllers are compatible for plug and play for all windows 10 computers. It comes down to if the game itself is compatible. Beam NG Drive works extremely well on this laptop. Always consult spec requirements for games as reference and check the specific game if it supports gamepad or mouse/keyboard.

  Answered 7 years ago by Camilo

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Q: QuestionThis does not have a DisplayPort? Is the HDMI output 1.4 or 2.0? If this is HDMI 1.4 and no DisplayPort, I'll pass.

Asked 7 years ago by DLM.

• A:Answer Yes, it has a mini DisplayPort (1.4) and HDMI 2.0b.

  Answered 7 years ago by gentoo

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Q: QuestionI bought these laptop 2 weeks ago, but i found out that the hinges are a little bit hard to open, the screen, is this normal?

Asked 7 years ago by Charamuskka.

• A:Answer I can open mine with a single finger without the laptop lifting up. Maybe your hinges are a little messed up?

  Answered 7 years ago by Jake

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Q: QuestionIs this 3gb gtx 1060 enough for every game I play

Asked 7 years ago by Gggggg.

• A:Answer What games do you play? I've ran Fallout 4, WoW, Rainbow Six Siege, Elite Dangerous, Destiny 2, and a handful of others on it. It handles all of them just fine. Do be warned though that it will get pretty hot and the fans will spin up REALLY loud. So loud that if I'm in a room with someone while they're watching TV, I feel embarrassed to boot up intensive games.

  Answered 7 years ago by Jake

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Q: QuestionHello I bought this product recently and finding the correct support page for the manufacturer is difficult because there are similar models names and variations. Can you link the specific support page for this laptop?

Asked 7 years ago by TShelt.

• A:Answer Search this: "ROG Strix GL503 Driver & Tools." You just need to know if you have the GL503VD, GL503VM, or the GL503VMF. Which you purchased should say within the Best Buy page(with some extra stuff added onto it that don't matter).

  Answered 7 years ago by Josh

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Q: QuestionIs it possible to disable gsync on this laptop to improve battery life?

Asked 7 years ago by oaml.

• A:Answer G-Sync doesn't hurt battery performance, it's just a sync-refresh for the graphics card to the LCD panel.

  Answered 7 years ago by Diversion

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Q: QuestionCan anyone give me a proof if this is not the hero edition (maybe by uploading a photo of this product) ? Because i don't like the hero edition design

Asked 7 years ago by pradiptams.

• A:Answer the Hero edition has a different exterior than the Scar

  Answered 7 years ago by Junebug

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Q: Questionhow many mAH can this batery store? basicly how much power can it store?

Asked 7 years ago by dantheman.

• A:Answer 4,240mAh Asus 15.2v 64Wh GL503VM Li-ion Rechargeable Battery Pack Didnt love the battery life on this unit. But it is light weight.

  Answered 7 years ago by BatmanVerified Purchase

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Q: QuestionAssuming this is windows 10? Does a windows 7 professional version exist?

Asked 8 years ago by Kath.

• A:Answer It's just an operating system. You can install anything on the hardware that you want, but you'll have to do it yourself. Microsoft's support for Windows 7 ends in 2020.

  Answered 7 years ago by gentoo

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Q: QuestionDoes the laptop has a slot to fit a 2.5-Inch Hard Drive upgrade? Or slot for Solid State Drive upgrade?

Asked 8 years ago by AsriaY.

• A:Answer It should be noted that this laptop does NOT come with a PCI-E SSD (nVME). It's a M.2 SATA III SSD. There's a huge difference between nVME and SATA III. The SSD this comes with is a Sandisk X400, with has a max sequential read/write speeds of 540/520 MBps. nVME (PCI-E) SSDs are closer to 2600 MBps for reads and 1600 MBps for writes.

  Answered 7 years ago by Jason

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Q: QuestionEverything is good so far but is it really just a 3gb model of a gtx 1060?

Asked 8 years ago by Leukas.

• A:Answer It is a 1060 3 go

  Answered 8 years ago by Pauly

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Q: QuestionIs this 1060 GTX 3gb variant or 6gb variant?

Asked 8 years ago by AJay.

• A:Answer This particular version is the 3GB variant of GTX 1060 graphics card. 16GB of RAM, 1TB HDD, 128 GB PCIe SSD. 7700HQ i7, turbo to 3.8GHz.

  Answered 7 years ago by EmonVerified Purchase

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Q: QuestionHow do i redownload the bundled software? Like sonic studio 3 and gamevisual

Asked 8 years ago by Anonymous.

• A:Answer Go to the Asus website and select your laptop model and then go to support and download the software there

  Answered 7 years ago by EmonVerified Purchase

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Q: QuestionHow much tax amount should i pay for this laptop? If i am not US citizen (I'm a sailor. arrived on the ship and will leave in two weeks)

Asked 7 years ago by Dmitry.

• A:Answer Sales tax is 8.25% in the US typically. However some states like New Hampshire don't have sales tax.

  Answered 7 years ago by EmonVerified Purchase

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