Questions & Answers

Name: ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Aluminum Black
Brand: ASUS
SKU: 4201700
Price: 639.99 USD
Rating: 4.3 (312 reviews)

ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Aluminum Black

Model:: Q502LA-BBI5T15; |
SKU:: 4201700

User rating, 4.3 out of 5 stars with 312 reviews.

Highly rated by customers for:

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QuestionExchangeI purchased an ASUS 17" touch screen laptop Black outside, silver key board. I had Kaspersky and Office 365 put in by Geek Squad with office 10 already installed. I am an elite plus member and I do not want to return for refund (I am within my 45 day return period) I want to exchange it for the same model (or better) with black outer color (prefer silver) most important and reason for exchange keys are silver and makes it very difficult for myself to see the keys with my level of vision. I need it today and I need to purchase a new Virus Protector as well Kaspersky or better.
Asked 10 years ago by Melodie.
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QuestionThe backlight on the keyboard. How many level does it have?Mine only has 2 levels. On and Off. Not sure if I'm missing something
Asked 10 years ago by Shadownet.
- Answer Keyboard back light has the following: off, low, med, & high. Also, this laptop has an on (touch) screen calculator that is quite handy!
  Answered 10 years ago by JLizzy
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QuestionHow is the camera. What are the specs for it.the description does not give details. I want to compare it to the HP Envy. So far it is not holding up
Asked 10 years ago by juju.
- Answer The camera is one megapixel and pretty poor. But it is useable, and defenitly not a dealbreaker
  Answered 10 years ago by Lopty
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QuestionCan you turn off the touch screenCan you turn off the touch screen
Asked 10 years ago by Ann.
- Answer Yes and it is easy to do so
  Answered 10 years ago by Jackie
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QuestionMicrophoneThe internal mic is not working, nor is my external headset. Is this a Windows 10 issue? I'm going to have to take this computer back.
Asked 10 years ago by Anonymous.
- Answer Do not take this computer back. It's most likely a software issue. Go to settings and then update and make sure you have most recent updates. I had the same issue and an update fixed it no problem.
  Answered 10 years ago by F16guy
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QuestionHome or pro version of windows 10?
Asked 10 years ago by Anonymous.
- Answer It is the home edition.
  Answered 10 years ago by DadITSupport
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Questiondoes the Asus come with pre-loaded MicroSoft office?does the Asus come with pre-loaded MicroSoft office? What programs does it come with?
Asked 10 years ago by elmer.
- Answer Mine came with MS Office trial. You'll have to buy Office to keep using it.
  Answered 10 years ago by Synquest
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QuestionIs this a full size key board?Is this a full size key board?
Asked 10 years ago by Anonymous.
- Answer Yes
  Answered 10 years ago by Geegeenancy
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QuestionCan this laptop be used with a stylus pen?Just bought this laptop a few days ago and just received it. Was wondering if the laptop that I purchased would be able to do any art and able to calibrate a stylus pen to it. Any help would be greatly appreciated.
Asked 10 years ago by wesd3rd.
- Answer A compatible stylus will work with this laptop.
  Answered 10 years ago by CommunityAnswer
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Showing 21-29 of 29 questions

Questions & Answers

ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Aluminum Black

Q: QuestionThe backlight on the keyboard. How many level does it have?Mine only has 2 levels. On and Off. Not sure if I'm missing something

Q: QuestionHow is the camera. What are the specs for it.the description does not give details. I want to compare it to the HP Envy. So far it is not holding up

Q: QuestionCan you turn off the touch screenCan you turn off the touch screen

Q: QuestionMicrophoneThe internal mic is not working, nor is my external headset. Is this a Windows 10 issue? I'm going to have to take this computer back.

Q: QuestionHome or pro version of windows 10?

Q: Questiondoes the Asus come with pre-loaded MicroSoft office?does the Asus come with pre-loaded MicroSoft office? What programs does it come with?

Q: QuestionIs this a full size key board?Is this a full size key board?

Q: QuestionCan this laptop be used with a stylus pen?Just bought this laptop a few days ago and just received it. Was wondering if the laptop that I purchased would be able to do any art and able to calibrate a stylus pen to it. Any help would be greatly appreciated.

QuestionThe backlight on the keyboard. How many level does it have?Mine only has 2 levels. On and Off. Not sure if I'm missing something

QuestionHow is the camera. What are the specs for it.the description does not give details. I want to compare it to the HP Envy. So far it is not holding up

QuestionCan you turn off the touch screenCan you turn off the touch screen

QuestionMicrophoneThe internal mic is not working, nor is my external headset. Is this a Windows 10 issue? I'm going to have to take this computer back.

QuestionHome or pro version of windows 10?

Questiondoes the Asus come with pre-loaded MicroSoft office?does the Asus come with pre-loaded MicroSoft office? What programs does it come with?

QuestionIs this a full size key board?Is this a full size key board?

QuestionCan this laptop be used with a stylus pen?Just bought this laptop a few days ago and just received it. Was wondering if the laptop that I purchased would be able to do any art and able to calibrate a stylus pen to it. Any help would be greatly appreciated.