Questions & Answers

Q: QuestionI bought an ASUS GL12CX-B9 and it has no optical drive in the bay. I mistakenly thought that one came installed. I would still like to have a dvd/cd player installed ... tech support # BBYTTS5589 can you help?

Asked 5 years ago by DKM.

• A:Answer I recommend using an external DVD drive, this machine is not designed for an internal optical disk drive. For troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this motherboard be able to fit in a new case?

Asked 5 years ago by Jc12.

Q: QuestionWhat is the max resolution for the graphics card?

Asked 5 years ago by robsarge.

Q: QuestionWhat does the keyboard and mouse look like that are included with this gaming desktop?

Asked 5 years ago by rjrjr.

Q: QuestionWhat about my question? Second from the top

Asked 5 years ago by Michael.

Q: QuestionRecently bought this computer but my ethernet cable is not recognized/says it is still not connected, is there anything I can do to fix it? Do I need to send the PC in to be fixed or try and find an ethernet cable that works?

Asked 5 years ago by Abreos.

• A:Answer Please try to reinstall your LAN driver from the ASUS website. If the issue persist, please contact ASUS customer support team.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I seamlessly install a i9 9900k into this setup as it stands or would the motherboard need to be replaced? Thanks

Asked 5 years ago by Michael.

Q: QuestionWhat brand 2080 is this pc using? Is it ASUS? Is it the full size 2080? 3 fan 2 fan etc???

Asked 5 years ago by Oscar.

• A:Answer The GPU is a proprietary ASUS card, in a blower style configuration.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the Nvidia RTX 2080 have a usb-c port?

Asked 5 years ago by bigboi23.

• A:Answer I have mine on B-9

  Answered 5 years ago by bluelaser

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat graphics card type is in this?

Asked 5 years ago by Tony.

• A:Answer This unit comes with a NVIDIA GeForce RTX 2080 graphics card.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I swap the GPU by myself in the future? In other words, is this machine upgradable?

Asked 5 years ago by Jack.

• A:Answer Yes, you can upgrade the GPU in the future.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis it okay to overclock the cpu?

Asked 5 years ago by aaron.

• A:Answer Yes, it's fine. Just monitor your temperature and make sure it's stable.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy GL12 has 16gb of ram. I want to increase to 32gb. Is there any specific brand I need to buy or is one brand as good as another?

Asked 5 years ago by Chris.

• A:Answer Any brand RAM that meets the required DDR4 at 2666MHz would work for the Notebook.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionA there a free pcie slot for a capture card?

Asked 5 years ago by Zekethegeek.

• A:Answer There is no slot to install a capture card, an external USB capture device can be connected and be used.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of motherboard would fit in this to upgrade?

Asked 5 years ago by Larry.

• A:Answer This particular model is compatible with mATX motherboards. Please be sure to use a motherboard that is compatible with the CPU you have in mind.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI want buy one more graphic card Quadro RTX4000. When I work to use Quadro RTX4000. When I play game to use RTX2080. I have a question: 1. Mainboar in this PC work with Quadro RTX4000. 2. Can I put put 2 cards simultaneously in this PC?

Asked 5 years ago by Kean.

• A:Answer There is no empty slot for a secondary graphics card. The desktop system was designed for work and play without any hardware upgrade needed.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this support a 2nd rtx 2080 out of the box?

Asked 5 years ago by Graphics.

• A:Answer No, it doesn't support a second video card to do NV linking.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many hdmi ports does this have?

Asked 5 years ago by Anonymous.

• A:Answer This model have two HDMI ports.

  Answered 2 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCould i install my 2tb SATA hdd, and my 1tb SATA ssd into this pc straight out of the box?

Asked 5 years ago by Curiouswilly.

• A:Answer Yes, you can install 3.5' 1TB 7200rpm or 3.5' 2TB 7200rpm.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question