Questions & Answers

Q: QuestionCan the ASUS BW-16D1HT internal blu-ray writer/player be installed in this computer - or do you have to buy an external one?

Asked 5 years ago by NGamer.

• A:Answer This machine would require an external drive.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionI have a desk, but I need to know what the measurements for this pc is? (Height, width, length) thank you.

Asked 5 years ago by Sele.

• A:Answer I know this is not a ton of help, but it is a very small machine. Not mini-atx but seems half the size of my NXZT 700 atx case. Also much smaller then my lenovo y700 desktop.

  Answered 5 years ago by TheUsualSuspect

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Q: QuestionI just buy the pc and I see like the back part is kinda hot is that normal? I just play for 2 or 3 hours, and it say it have liquid refrigerant? Then why is it hot?

Asked 5 years ago by Ignair.

• A:Answer The installed 2080 card is a single blower style card. So it expells heat out the back instead of inside the case.

  Answered 5 years ago by TheUsualSuspect

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Q: QuestionDoes the pc come with the internet cord

Asked 5 years ago by Sam.

• A:Answer No. We had to buy one.

  Answered 5 years ago by ItiscoolVerified Purchase

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Q: QuestionWhat is the brand and CAS latency of the ram? Also is it 1.2 or 1.35 V?

Asked 5 years ago by Burt.

• A:Answer 1.2 v Sky Hynix based chipset without heatsinks.

  Answered 5 years ago by Matt

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Q: QuestionIf upgrading to 32 GB, What is recommended 2666 megahertz RAM?

Asked 5 years ago by Burt.

• A:Answer Yes. Mobo limited to 2666.

  Answered 5 years ago by TheUsualSuspect

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Q: QuestionWhich of the following ASUS power supplies fits in the GL12CX chassis? ROG-THOR-850P, 750G-STRIX 750G or ROG-STRIX 650G?

Asked 5 years ago by Burt.

• A:Answer Not sure. Has a 650w bronze no name one installed if that helps.

  Answered 5 years ago by TheUsualSuspect

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Q: QuestionWho manufactures the graphics card; MSI, EVGA, PNY, Gigabyte, Asus, or Zotac? Or is it Nvidia GeForce RTX 2080 Founders Edition graphics card?

Asked 5 years ago by Burt.

• A:Answer Pretty sure it's manufactured by Nvidia itself.

  Answered 5 years ago by DBone

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Q: QuestionIs the motherboard used in this GL12CX-B9 model gaming desktop the same motherboard that is used in the GL12CX-DH781 model number gaming desktop? if not, what are the key quality differences between the two motherboards?

Asked 5 years ago by Burt.

• A:Answer Both are using the same motherboard revision, proprietary to the GL12CX desktop.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionI was wondering if and where I can buy an additional SSD holders for the front, for swapping out multiple SSD drives?

Asked 6 years ago by SSDextra.

• A:Answer Any 2.5 ssd is easy to put in the top hot swap tray. One of this Pc best features.

  Answered 5 years ago by Matt

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Q: QuestionWhat type of m.2 SSD does it have - SATA or NVMe?

Asked 6 years ago by Bob.

• A:Answer This model includes a M.2 PCIe 512GB SSD.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs Sonic Studio software included with this computer? Also, is the audio technology 7.1 channel surround?

Asked 6 years ago by Burt.

• A:Answer Yes, this model comes with top-quality components to deliver especially warm and natural audio. Proprietary ROG Sonic Studio software provides clear and immersive sound, with a host of improved functions including virtual surround sound for stereo headphones, and enhancements to internet calls, audio streaming, and recording quality.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhat is the processor speed (Base)?

Asked 6 years ago by Burt.

• A:Answer 3.60 GHz

  Answered 6 years ago by Topher

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Q: QuestionIs this 32-bit or 64-bit Operating System Architecture?

Asked 6 years ago by Burt.

• A:Answer 64 Bit

  Answered 6 years ago by ScaleboatVerified Purchase

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Q: QuestionWhat is the fan case size?

Asked 6 years ago by Walkerboy3067.

Q: Questionwould a 2080 ti fit in the system? and m.2 ssd is allowed to be placed in the pc?

Asked 6 years ago by wronnoc.

• A:Answer Yes, this model can work with NVIDIA GeForce GTX1060 6DG5 , NVIDIA GeForce GTX1070 8GD5, NVIDIA GeForce GTX1080 8GD5X, NVIDIA GeForce RTX 2070, NVIDIA GeForce RTX 2080 and NVIDIA GeForce RTX 2080 Ti. There is also an expansion slot for M.2 SSD.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhere can I find the internal optical drive to install in the front bay? It's shown as an option in the manual, but I can't find any reference to an Asus product that is meant to fit this particular pc anywhere...

Asked 6 years ago by MadMax.

• A:Answer Doesn't come with one, manual is for a different model

  Answered 6 years ago by jp2005

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Q: QuestionCan I buy 16 gb 3000 mhz ram to upgrade a little bit down the road ?

Asked 6 years ago by Mike.

• A:Answer No, this model is only capped at 2666Mhz. You can upgrade to a 16GB DDR4 2666Mhz.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan I upgrade the ram to 32g at 3200 megahertz?

Asked 6 years ago by Walkerboy3067.

• A:Answer Yes and I recommend you use the Corsair 32 GB set that comes with two sticks of 16. The MB on this rig only has two open slots so you will need to get the 32 on two sticks.

  I would recommend:

  • 

    CORSAIR - Vengeance RGB PRO 32GB (2PK 16GB) 3GHz PC4-24000 DDR4 DIMM Unbuffered Non-ECC Desktop Memory Kit with RGB Lighting - Black

    User rating, 4.92 out of 5 stars with 76 reviews.

    (76)

  Answered 6 years ago by MarshallVerified Purchase

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