“We purchased an additional monitor but the laptop is not detecting it. We tried it on an older laptop and it worked so it has to be something with this laptop. Is there any settings that I need to change? We have it hooked up with an hdmi cable.”
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Did you go to display options and change the multiple display settings? Duplicate these displays, show only on 1 or only on 2?
Sorry, there was a problem. Please try again later.I have hooked it up to a 2nd monitor via HDMI. It did not auto detect it. It is an easy setting to adjust, under the personalization and appearances. You then have the standard options of mirroring, or extending the desktop, and adjusting from there.
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