Questions & Answers

Q: QuestionHow does the laptop manage heat?

• A:Answer It uses ROG Intelligent Cooling, which includes liquid metal for the CPU and Arc Flow Fans for improved airflow.

Q: QuestionWhat is included with the purchase of this laptop?

• A:Answer This laptop includes a 3-month PC Game Pass subscription.

Q: QuestionDoes this laptop have a dedicated graphics card?

• A:Answer Yes, it has the NVIDIA GeForce RTX 5070 laptop GPU.

Q: QuestionWhat is the processor speed of this laptop?

• A:Answer The Intel Core Ultra 9 processor has a base clock frequency of 2.5 GHz and can boost up to 5.4 GHz.

Q: QuestionHow much RAM does the laptop have?

• A:Answer The Zephyrus G16 comes with 16GB of LPDDR5X RAM.

Q: QuestionDoes this model have 1 RAM slot, 2 RAM slots, or soldered RAM? also what is the speed of the onboard RAM?

Asked 10 months ago by JMS1717.

• A:Answer all ROG zephyrus g16 have soldered ram, 5600mhz

  Answered 10 months ago by AC129

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Q: QuestionSeriously? 16 GB ram on a 2000 usd laptop? in 2025? not even 24gb? soldered, still? this is a joke right?

Asked 10 months ago by MsMorningwood.

• A:Answer I'd have to agree, if it were upgradeable then at least then you could just do that but paying $2000 for only 16GB is very questionable, made especially so as the better 5070 Ti version with 32GB is only $400 more

  Answered 9 months ago by FrowningBoat8

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Q: QuestionDoes anyone know of any ways to get discounts or promo codes for this laptop?

Asked 8 months ago by David.

• A:Answer Yeah, there is a discount that should still work for online purchases from Best Buy (and walmart, newegg, etc.). You can get a 30-40 dollar first time discount plus 1-4% off by going to the Best Buy website through this www.rakuten.com/r/DEADLE55?eeid=28187 Depending on the time of year, the discounts can be even better.

  Answered 8 months ago by haley

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Q: Questionwhat's the return policy if I ship it to my house?

Asked 2 weeks ago by jack.

Q: QuestionWhat year model is it?

Asked 1 month ago by Anonymous.

• A:Answer This specific laptop is a 2025 year model.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionHi, I’d like to know if this laptop’s RAM can be upgraded to 32GB or 64GB. Does it have available slots for expansion?

Asked 2 months ago by Marie.

• A:Answer No. The RAM cannot be replaced or upgraded. Only the SSD storage can be replaced/upgraded. This Laptop allows for 2 SSD cards. One comes with the laptop. And the other slot is empty. You can add a second one and/or replace the first one. Max capacity of each SSD is 4GB

  Answered 1 month ago by MaChVerified Purchase

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Q: QuestionHow many ram slots? Can 16 gig be upgraded to 32?

Asked 3 months ago by P.

• A:Answer The ASUS GU605CP (ROG Zephyrus G16) is equipped with LPDDR5X memory that’s soldered to the motherboard, so it does not include RAM slots and cannot be upgraded.

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionCan you add more ram? And another ssd?

Asked 3 months ago by Sloppyseconds.

• A:Answer The ASUS GU605CP Gaming Laptop does not support RAM upgrades, as the memory is soldered. However, it includes two M.2 PCIe Gen4x4 SSD slots, each supporting up to 2TB.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionDoes this laptop have a fingerprint sensor?

Asked 3 months ago by Anonymous.

• A:Answer The ASUS GU605CP does not include a fingerprint sensor.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionIs the graphics processing unit (GPU) always on/running, or is a mux switch included to reduce power consumption?

Asked 3 months ago by Jackson.

• A:Answer The ASUS GU605CP features a MUX switch, allowing the system to switch between the integrated and discrete GPU. This helps optimize performance during demanding tasks and reduce power consumption during lighter workloads.

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionWhat is the ram expandable to

Asked 4 months ago by ChaseB.

• A:Answer The RAM on this laptop cannot be replaced or upgraded. Only the SSD can be replaced/upgraded. This Laptop allows for 2 SSD cards. One comes with the laptop. And the other slot is empty. You can add a second one and/or replace the first one. Max capacity of each SSD is 4GB

  Answered 1 month ago by MaChVerified Purchase

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Q: QuestionDoes this have a touch screen?

Asked 4 months ago by wrongitem.

• A:Answer No it does not

  Answered 1 month ago by MaChVerified Purchase

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Q: Questionwhen willthis laptop be available

Asked 5 months ago by megaminddummy12.

• A:Answer Thank you for your inquiry. For details regarding sales promotions, discounts, or product availability, we recommend contacting Best Buy customer service at 1-888-237-8289.

  Answered 5 months ago by ASUS Answers

  
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Q: QuestionHow long is the battery life for general productivity when the laptop is unplugged?

Asked 6 months ago by BlueKid12.

• A:Answer The ASUS GU605CP features a 90Wh battery, and its battery life varies based on usage. For general productivity tasks like web browsing, document editing, and video streaming, it typically lasts around 8–10 hours on a full charge.

  Answered 6 months ago by ASUS Answers

  
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