Questions & Answers

Q: QuestionASUS Tech Spec page for this model says it should have 8GB of VRAM, the tech specs on this page say 6. Please can you confirm if it has 8 or 6?

Asked 5 years ago by Derrick.

• A:Answer This model has 6GB of VRAM for the RTX 2060.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionGood day. I am not a gamer but kinda impressed with the overall specs on this laptop. Can you replace your daily desktop pc with this one just for mainly watching online movies and videos, checking emails and just about browsing the web?

Asked 5 years ago by zmOh.

• A:Answer Absolutely, this machine would excel at all of those tasks. It is also a very capable gaming machine should you choose to try that in the future.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this specific model offer per-key RGB

Asked 5 years ago by SMcGee.

• A:Answer This model comes with a One-zone RGB keyboard.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionInternational warranty available???

Asked 5 years ago by Akash.

• A:Answer No, this model does not come with international warranty.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs the model a 2020 or 2019 version? How many cores does it have and will this be good for architecture programs?

Asked 5 years ago by Panda.

• A:Answer I think it is 2020. 6 cores 12 threads

  Answered 5 years ago by potatoVerified Purchase

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Q: QuestionWhat is the response tome of the 4K 60hz display?

Asked 5 years ago by Discoverdan.

Q: QuestionIs the charging port a C-type?

Asked 5 years ago by JYoon.

• A:Answer It has a C-Type port but it is separate from the charging port.

  Answered 5 years ago by DadofthreeVerified Purchase

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Q: QuestionHow do I get my free subscription to trend micro?

Asked 5 years ago by BigDaddy.

Q: QuestionDoes this unit have international warranty?

Asked 5 years ago by Ramz.

• A:Answer No, this model does not come with international warranty.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionThe only thing missing for me on this laptop is 32 gig of memory. Is there going to be a version that will have 16 soldered instead of 8?

Asked 5 years ago by AmfnD.

• A:Answer Can be replaced by oneself, DIMM interface, not welded.

  Answered 5 years ago by potatoVerified Purchase

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Q: QuestionDo i need to buy a 16 or 8 gig sodimm to max out the ram? How much ram is soldered on?

Asked 5 years ago by Mike.

• A:Answer It's actually up to 40 GB according to a fellow reviewer. 8 GB is soldered to the board, the other memory slot can be expanded with a 32 GB stick

  Answered 5 years ago by Elliot

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Q: QuestionIs the lid metal or plastic?

Asked 5 years ago by Ratt32.

• A:Answer It is plastic, but its pretty tough. I've had laptops with metal lids and they have a tendency to get dented.

  Answered 5 years ago by DadofthreeVerified Purchase

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Q: QuestionDoes the RTX2060 model come with 1080p 144hz display?,as show in official website.

Asked 5 years ago by Darshan.

• A:Answer No, this model only comes with a 4K, 60Hz display

  Answered 5 years ago by Nico

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Q: QuestionCould i use an additional 144 or 240 hz monitor with this? If so how would i and would it preform well?

Asked 5 years ago by Sillyinquiries.

Q: QuestionIs there any spec with RTX 2060, 144hz/240hz available?

Asked 5 years ago by Sam.

• A:Answer No, there are no alternate sub-models available.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs it possible to replace 32GB of memory to achieve a memory capacity of 40GB?

Asked 5 years ago by Small.

• A:Answer Yes

  Answered 5 years ago by Elliot

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Q: QuestionI’m pretty sure it is, but is this VR ready?

Asked 5 years ago by Anonymous.

• A:Answer Yes , this model is VR Ready.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs it possible to upgrade the Ram and memory?

Asked 5 years ago by Florida20.

• A:Answer One 8GB stick can be removed and replaced with a 16GB stick to get a total of 24GB. See attached photo of inside the case after i added a second SSD.

  Answered 5 years ago by VltKpr

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Q: QuestionDoes this work with an oculus quest 2?

Asked 4 years ago by AAAGE.

• A:Answer No, it does not support virtual reality.

  Answered 4 years ago by ASUS Answers

  
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