Questions & Answers

Q: QuestionWill this lab top handle a VR Rift S and a wheel, pedals and shifter and Project Cars 2, Dirt Rally and other games WITHOUT GLITCHING?

Asked 4 years ago by William.

• A:Answer Yes, this model can handle a VR Rift S and a wheel, pedals, and shifter and Project Cars 2, Dirt Rally, and other games without glitching.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionHow much FPS will I get in Call of Duty and Fortnite

Asked 5 years ago by Anonymous.

• A:Answer We recommend checking 3rd party benchmarks for your favorite games with the GTX 1660ti to get an idea of what kind of FPS you can expect with this machine.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhat are the wifi frequencies for this laptop? My Nighthawk router is 2.4 and 5Ghz. The 5Ghz offer all 200 Mbps over wifi.

Asked 5 years ago by AWri.

• A:Answer This model comes with a dual-band 802.11 a/b/g/n, acR2, ax MIMI 2x2 Wi-Fi adapter.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is a laptop that will be compatible to vive? Will this laptop work?

Asked 5 years ago by Anonymous.

• A:Answer This laptop exceeds the recommended requirements for HTC Vive.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionCould not find warranty information what is the warranty on this laptop (manufacturer warranty) Thank you -D

Asked 5 years ago by lavaleche.

• A:Answer Our standard manufacturer warranty for new units is 12 months while open box/ refurbished units are for 3 months.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionCan you run Project cars, i-racing and similar web based racing games on this?

Asked 5 years ago by Ed.

• A:Answer Yes, Project Cars, i-Racing and similar web-based racing games will run well on the laptop.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionI have a attention about the laptop that is OpenBox-certified,$869.99. Is that already displayed for a long tim3 at some store?

Asked 5 years ago by SuperHotDeal.

• A:Answer Regarding the condition of the openbox laptop, please check with BestBuy for details.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWould this be good for multiplayer Minecraft??(Like Hypixel?)

Asked 5 years ago by n7ck.

• A:Answer Yes, I have this laptop and play hypixel. You are fine. I hit max frame rate easily and it looks super nice.

  Answered 4 years ago by George

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Q: QuestionHow do i get the keyboard to light up?

Asked 5 years ago by Anonymous.

• A:Answer Please reach out to our support team here: https://www.asus.com/support/callus

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan its battery be replaced ? If yes then can you tell me where can I buy it from ? Thanks in advance.

Asked 5 years ago by Asad.

• A:Answer The battery is replaceable with a little bit of work, 4 screws and it can be removed and replaced.

  Answered 4 years ago by Drako

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Q: Questionwant total storage capacity HDD??

Asked 5 years ago by Anonymous.

• A:Answer This unit has 512GB of storage.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionI'm planning on getting a laptop for running After Effects, and i decided on this one. I was just wondering if anyone used this laptop for editing, and if they would recommend.

Asked 5 years ago by Dytom.

• A:Answer The laptop is a good recommendation for running After Effects.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhere do I get the 1 month xbox game pass code that the laptop says it comes with?

Asked 5 years ago by Joel.

• A:Answer For redemption help, please contact Best Buy Customer service.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have a built in microphone?

Asked 5 years ago by Hello.

• A:Answer Yes, this model has a built-in microphone.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs there a specific RAM product/company that is compatible with this product. I'm looking to upgrade the RAM.

Asked 5 years ago by Connor.

• A:Answer As long as the RAM is a non-ECC, unbuffered DDR4-3200 SODIMM, it will be compatible with the laptop.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionCan someone please confirm how much ram does this have, is it 8GB or 16GB?? Also I read that the ram is soldered on the board, does that mean I won't be able to upgrade?

Asked 5 years ago by Adrian.

• A:Answer This unit has 8GB soldered to the motherboard, with 8GB removable and upgradeable. 16GB is currently installed on the system, 8GB + 8GB. It is upgradeable to 8GB + 16GB, for a total system memory of 24GB.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan you connect an asus pc monitor to this laptop?

Asked 5 years ago by Anthony.

• A:Answer Yes, ASUS monitor will work with this model.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhen is this going back on sale?

Asked 5 years ago by Sale.

Q: QuestionCan I connect a 4K hdmi cable to this laptop to my projector ?

Asked 5 years ago by Bill.

• A:Answer If your projector has an HDMI input, yes.

  Answered 5 years ago by ASUS Answers

  
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