“I purchased Model:X712DA-202 which is advertised as having 12 GB of RAM. My issue is that I look at the actual hardware inside the machine, and it's a Samsung RAM card, but it's only 8 GB. The machine was bought new from Best Buy. Any explanation? Thanks”
Answer This Question
1-2 of 2 Answers
4GB is soldered to the mother board and can’t be removed
Sorry, there was a problem. Please try again later.From what I've read, there is 4GB of RAM soldered to the motherboard in addition to the one slot for the 8GB RAM module.
Sorry, there was a problem. Please try again later.