Questions & Answers
- Model:
- X712DA-202.MV
- |
- SKU:
- 6425900
Q: QuestionIs it possible to take out the 12 gig ram and exchange it for 16?
Asked by Cam1.
- A:Answer Yes, the preinstalled RAM can be removed and be upgraded to a 16GB.
Answered by ASUS Answers

Q: QuestionWasn't this model just $550 a few months ago? Why the jump in price?
Asked by AConcernedCustomer.
- A:Answer Hi, I bought it at that price. It was on sale. The jump in price = it's regular price.
Answered by Elizabeth
Q: Questiondoes the keyboard light up
Asked by Ed28.
- A:Answer No, unfortunately, I wish...
Answered by Anderson
Q: Questionscreen resolution is hd+? right? not FHD?
Asked by Mins.
- A:Answer The screen resolution is 1600 x 900.
Answered by ASUS Answers

Q: QuestionDoes this come with Microsoft Office, word, excel?
Asked by Adidas1369.
- A:Answer No, Microsoft Office does not come installed.
Answered by ASUS Answers

Q: QuestionWhy is this unit not found on the Asus website? What is the model number?
Asked by Hendrii.
- A:Answer This model is the X712DA, this is specifically the variation X712DA-BR7N6.
Answered by ASUS Answers

Q: QuestionWhat version of Windows 10 is installed on the laptop?
Asked by NewUser.
- A:Answer This unit come with Windows 10 Home but can be upgraded to Windows 10 Pro.
Answered by ASUS Answers

Q: QuestionDoes this laptop has a fingerprint reader to login?
Asked by Maurice.
- A:Answer That's odd that ASUS would say there is a fingerprint reader. For the model shown here there is not. There is another model similar to this one that does have one. THIA MODEL DOES NOT. The fingerprint reader would be visible as a small square in the upper right corner of the mousepad. There are dongles for them though I;ve never used one, If you are concerned about security there are USB keys that can be purchased. If best Buy has them their search is too dumb to find them. Here are some amazon search results that show what I mean as well as some fingerprint dongles. Don't know if they'll let that link through so just search for: usb+security+key+for+windows+10 https://smile.amazon.com/s?k=usb+security+key+for+windows+10&crid=3SPQQIX4SW3KK&sprefix=USB+security+%a2Caps%2C219&ref=nb_sb_ss_ts-a-p_7_13
Answered by joman
Q: QuestionMy work at home job requires Ethernet connectivity; is this laptop compatable?
Asked by Jean.
- A:Answer Hi, I have the same issue and found this fairly reasonable adapter here: https://www.bestbuy.com/site/j5create-usb-3-0-to-gigabit-ethernet-adapter-gray/2001047.p?skuId=2001047 Haven't gotten to try it yet but USB3 shouldn't have a problem handling Gb speeds. I saw some on ebay that claim even higher rates but that's kinda silly given ethernet only goes up to 1Gb duplexed.
Answered by joman
Q: Questiondoes it have a place internally for an additional hard drive?
Asked by jsschrstrcks.
- A:Answer I'm going to post a picture of the inside. There is a slot for a 2.5 inch drive but I can't for the life of me figure out how it's powered. And I was in there adding memory. However, if you get a powered hub ( they are very cheap) you can run one externally at pretty good speeds from the 3.1 ports.
Answered by joman
Q: QuestionDoes the laptop come with wifi 5 or wifi 6
Asked by martin.
- A:Answer This model comes with an Integrated Wi-Fi 5 (802.11 ac (2x2).
Answered by ASUS Answers

Q: Questionwhat is the processor speed on this labtop?
Asked by larryr99.
- A:Answer This CPU has a base clock of 2.3GHz, boost of 4.0GHz. https://www.amd.com/en/products/apu/amd-ryzen-7-3700u
Answered by ASUS Answers

Q: QuestionWhat is he cache memory size on this laptop?
Asked by J777.
- A:Answer That's not an easy question to answer but you can see for yourself using this excellent utility: https://www.cpuid.com/ AND'' https://www.hwinfo.com/download/ These are the two best utilities out there for answering questions about your hardware.
Answered by joman
Q: Questionwhat memory and type does the gpu have?
Asked by pixman.
- A:Answer The whole system has one 4GB DDR4 2400 chip soldered to the motherboard and one 8GB DDR4 3200 in a slot. The chipset only supports up to DDR 2400, so the 8GB DDR 3200 runs at 2400. Fortunately, the RAM still runs in dual-channel mode. The APU's GPU uses 2GB of that system RAM. There is no way to adjust this in the laptop's BIOS.
Answered by Whirligig
Q: Questionwhat is the memory specification used on the asus X712DA-202.MV (Model:X712DA-202.MV SKU:6425900) Is ddr 4 sodimm 2440, 2666, 3200? 1.2v? I want to upgrade my laptop...
Asked by Roger.
- A:Answer The preinstalled RAM is a DDR4 2666 SODIMM with 1.2 volts.
Answered by ASUS Answers

Q: QuestionDoes this laptop have a built-in microphone?
Asked by tartip.
- A:Answer yes.
Answered by Anonymous
Q: Questionis the ram expandible to 16gb?
Asked by osuna.
- A:Answer Yes, it can be upgraded or expanded to 16GB, up to a maximum of 32GB, 16GB per slot.
Answered by ASUS Answers

Q: QuestionDoes this laptop have thunderbolt 3?
Asked by Anonymous.
- A:Answer The laptop doesn't have Thunderbolt 3.
Answered by ASUS Answers

Q: QuestionCan this be upgraded? It is possible to add more RAM and to add a second SSD drive given its a large 17" laptop?
Asked by Bart.
- A:Answer Here's that picture. Sorry it took so long.
Answered by joman
Top Rated
- $329.99$329.99The price was $469.99
- $139.99$139.99The price was $149.99
- $299.99$299.99The price was $349.99
- $1,099.99$1,099.99The price was $1,299.99
- $279.99$279.99The price was $329.99
- $949.00$949.00The price was $1,099.00
- $1,499.00$1,499.00The price was $2,799.00

































